[Red Veil Sigil]

Okay, so I've experienced a bug after I have successfully transferred my PC Tenno to Nintendo Switch. Apparently, I am missing my Red Veil Sigil which should've been in my possession ever since, since that was the first faction I've ever had. I'm pretty sure I have not deleted or sold it because I don't think that is even possible. I know this is not much but I am more of a completionist and I want that sigil back to me. Can anybody help me with this? Devs? Admins? 

Thanks in advance.