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Lankote

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    England right now...

    in Off Topic

    Posted

    Just now, DeMonkey said:

    Ah, it happens.

    I had to cycle to work, and whilst I may have almost died a couple of times I still agree that we overreact. Schools function in other countries, I don't see why ours should be different.

    true but a day or two off school is like summer comming early i bet they loved it ;]

    England right now...

    in Off Topic

    Posted

    Just now, DeMonkey said:

    Ah, it happens.

    I had to cycle to work, and whilst I may have almost died a couple of times I still agree that we overreact. Schools function in other countries, I don't see why ours should be different.

    true but a day or two off school is like summer comming early i bet they loved it ;]

    England right now...

    in Off Topic

    Posted

    1 minute ago, (PS4)robotwars7 said:

    English here. we got it bad this time, but in the past when we've had only light snow the whole country still shuts down. I bet the Finnish, Swedish and other cold nations must laugh their a$$es off, they just get on with it when it snows while we act like the world's gonna end.

    the hype was somewhat justified this time around though. it's actually snowed properly.

    you got the best name sir gottta be said!

    England right now...

    in Off Topic

    Posted

    29 minutes ago, DeMonkey said:

    Exactly.

    Bit of snow and the whole country falls apart, schools close, public transport can't cope, people trying to stock up. Just gets a little sad when other countries handle snow just fine.

    we are kinda special when it comes to handling any kind of weather change xD

    Amazon REFUSING! to close my account.

    in Off Topic

    Posted

    Me:i would like to close this account.
    You're now connected to Anthony from Amazon.co.uk
    Anthony:Hello, my name is Anthony. I’ll be glad to help you today.
    Me:thanks i would like this account closed.
    Anthony:I understand that you wish to close the account.
    I will surely assist you in this.
    For security reasons, closure of accounts takes place via phone call.
    I request you to provide your phone number and the convenient time to speak, so that I can arrange a call for you.
    Me:i have closed another account in the past month and no such request was made.
    Anthony:James, this was made mandatory as the closure of account need few security questions.
    Me:best i can do is give some info from the bank card i gave with the account.
    Anthony:We would not have access to take any of the sensitive information.
    Only our specialists who are available on phone would be able to do this for you.
    Could you please help em with your phone number and convenient time to speak?
    Me:with the last account i closed just a few weeks ago i did not need anything like this i simply requested the account to be closed and it was done. if there are any questions you have then you can ask me them here as i will not be giving out any phone numbers.
    Anthony:As I told you, due to security reasons account closure via phone call was made mandatory.
    Hope you understand our limitations and co-operate with us.
    Me:i have no phone.
    Anthony:I understand. We will only be able to help you if you can provide me the mobile number.
    Me:i have no phone number.
    Anthony:Apart from this, Could I be of any further assistance for today?
    In this case, we will not be able to help you.
    Me:so you are refusing my request to disable my own account?
    Anthony:I'm sorry if you feel that way. However, without the phone number I would not be able to help.
    Me:what phone number?
    i do not own a phone....
    if i put one on the account it was just to make the account and the number if a fake.
    Anthony:In this case, we will not be able to help you.
    Please understand our limitations.
    Me:you are the holder of my account so there are no limitations....
    Anthony:We do not get access to your account.
    Me:then put me in touch with someone that does have access to it so they can close it..
    Anthony:Only our phone agents would be able to do that for you.
    Me:so get a phone agent and let me speak to them here..???
    Anthony:Phone agents can only speak on calls.
    Please provide the number and I will arrange a call.
    Me:understand that if i do not want your product linked to my bank account any longer you are OBLIGATED! to end the agreement.
    i'm sure they are able to speak here also...
    Anthony:James, I completely understand your concern, I wish I could do what you ask for.
    However, please understand our limitations.
    We will only get access to your account to close it via phone.
    That is the only reason, I'm requesting you to give the number.
    Phone call agents will be available from 8 AM so please provide the umber and I will arrange a call.
    Me:any information you need you can get from me here as i do not own a phone and you are legaly obligated to close my account and end the agreement on my request or your own.
    Anthony:I repeat, we will not have access to your account.
    Only phone agents have the access to the security questions and your account.
    Me:then you need to go and get someone who does because i have NO PHONE NUMBER! and you are refusing to close my account on my request and since my account is linked to my bank account you are surely commiting an offence and breach of terms.
    Anthony:Okay, we will get back to you.
    Apart from this, Could I be of any further assistance for today?
    Me:no i will be waiting.
    Anthony:Closure will not be done on chat.
    Me:if i get some stupid email telling me i need to provide a phone number i'm going to be so pissed.
    Anthony:You will not receive any email.
    Me:then what exactly am i waiting for?
    Anthony:Would you be able to provide any other number?
    Me:it's 4.45 am and i live alone.
    Anthony:This chat is going no where. we will not be able to help you without the phone number.
    Apart from this, Could I be of any further assistance for today?
    Me:then go get your supervisor or forward me to them since you are legaly required to close my account on demand and you are refusing to do so and if that is at the request of someone you are working under i would like to speak to this person.
    Anthony from Amazon.co.uk has left the conversation.

     

    As you can see i tried my best to get this account closed and they refused me at every turn dispite me offering all my bank info [the only info on the account] and all they would do is request a phone number from me and since i do not own a phone and it's not up to me to get another persons phone number [if they would even allow me to do so] he just ran in circles... just a few weeks ago i closed my first account with them and i used this exact same method and i did not suffer any of this S#&$ as soon as i got my frost prime i ended the account within a day. Where i live [England] companies can NOT refuse your request to close the account and the fact that my only bank account is likely to be charged for prime access i am #*($%%@... as you can see in the end he just ran off and refused to communicate further. the S#&$ i do for soma and i didn't even get it xD

     

    take care when making an account as they refuse to let you close it now unless you have a phone number that you can give out.

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