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WinterGod

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Posts posted by WinterGod

  1. On 2019-08-17 at 3:00 AM, Drasiel said:

    Well now I'm really mad. Support declined my request for a refund because of the "too long after purchase" and "it's been used" rules. A cosmetic was changed out from under me and is no longer the product I bought and apparently as a consumer I now have no recourse because it took the company too many days to effectively ruin the skin I bought.

    @DE I see you would have issues refunding all the purchases if majority submits requests for a refund, so you might have to filter out. But, it really helps if you could let us know why you couldn't revert, a probable reason so community could support you better. 

    But that's funny though, "it's been used". As in "Sorry you used our code", opposed to asking refund for used bath soap. 

  2. 1 hour ago, Slomobro91 said:

    This is a statement I received from a moderator. I dont know if I am allowed to put name so I'll leave that out just in case. 

    "Hello,

    I've received a response and its not good news I'm afraid.

    I've been told that it is unlikely to change in the near future however like everything, they may review in the future based on constructive and respectful feedback given on the change.

    If you are unhappy with this, you can request a refund via support."

    still very disappointing after the rollercoaster today, but at least they will be giving refunds.

    Though that seems a viable option. Would have appreciated greatly, if people were offered a choice to choose either of the two versions in game, ultimately satisfying both the sides. And as for the ones on forum voicing from both sides, it would be nice if DE could offer us a reason as in why these changes were triggered nor reverted to quench our curiosity.

  3. I have tried to start the bounty of Profit taker phase 2 and enter Fortuna. Every time it adds me to a party that is about to extract. The mission dialogues and objective doesn't start at all. My team ends up extracting and I get stuck in host migration forever forcing me to quit the client. Ideally the matchmaking is not supposed to add you to a squad that has finished the objective. 
    Please get this fixed asap, I got to do the NW profit-taker still.

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