Edan
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Posts
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Posts posted by Edan
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8 minutes ago, Dankeerd said:
Well, social engineering is a form of hacking too!
@OP: From what I've heard tickets have gone without a response for up to a couple of weeks.
Errr thats a bit steep, thanks a lot though.
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3 minutes ago, KIREEK said:
"hacked"
Lol, no reason to spread your doubt or hate here. But yes I was hacked, I've been playing since closed beta (check my account) and I have(had) every mod that was introduced before last year. Anyway, not looking for a forum fight, just information.
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4 minutes ago, Yagamilight123 said:
Even if they responde , its not gonna end well for you ... the account security its your responsability ...
Don't they have like tools to check IP addresses and find the culprit etc? I've never shared my account or do anything sketchy so I'm sure its something on their end.
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Hello,
Just a bit curious since its been 5 days and no response, normally get support ticket responses in like 1 or 2 business days with other games, so I was just wondering. Not trying to bash on the response times etc, would just love to get a time frame, bit difficult playing without all my primed mods lol.
How long does DE take to respond to a hacked account ticket?
in Players helping Players
Posted
You make a valid point and I guess my password was a bit weak, but that's about it. Probably was just bad luck lol.
Only had about 500-600 plat so that's the least of my concern tbh, but if i'm not going to refunded the other thing then that sucks a lot more, we'll see how it goes