[TennoGen Bug & Resolution Pt 2]

4 hours ago, (NSW)PreetPreet said:

i don't want to see people in here acting as if this is okay. i wouldn't have paid for that platinum if the items that were taken from me weren't available. i specifically sunk as much time and money as i did into this game because of the tennogen items that were stolen by the devs today. this is a completely unacceptable way to do business.

I don’t think many people would think this is okey. I understand you feeling because I do feel this is intolerable when I first heard this news. 

If DE can let us keep the items we bought they will definitely do that, but we are not the only victim here also those creators whose artwork been sell without their permission. 

If DE simple let us keep the item that would mean they put themselves in the first and those creators second.

If DE lost trust from those creators there might be no more tennogen in the future, I think no one want to see this happen.

For me, giving refund and free tennogen is good enough for me because I feel they do care the mistake they done.

[TennoGen Bug & Resolution Pt 2]

Wow 5 licensed already! This is what I call efficiency. Anyway this is a really a good move after this situation. Guess I will just go back play trinity for a while until Nova Lamia helmet come back.

By the way, my nova graxx helmet still exist in my arsenal. Isn’t this suppos to be gone? I still got the refund though.

Keep up the good work.

Thank you.