[Missing Members In Clan?]

same here been stuck at rank 0 for 6 days

[Getting Support: Common Issues]

Hi when i i try to do my mastery level test it asks me if i want to do the test then when i click yes it leaves me on the main screen and doing anything causes it to say i've failed my test i've been stuck as un-ranked for the last 5 or six days and i need some help  

my ticket id is #150221 

please help ;A;