CJ960 Posted September 14, 2018 Share Posted September 14, 2018 (edited) Hi! Long story short, i got back from farming eidolons, i was on my ship went to upgrade my unairu tree, had 1M already to waybound BASILISK SCALES, and some shard that i had converted, the gamed bugged on me didn't remove my 1M when i tried to waybound, so i did other changes with the rest of the focus i had and the server removed my focus. I would like to get help in this matter cus i grinded alot to have that much focus. Thanks in advance. Edited September 14, 2018 by CJ960 Link to comment Share on other sites More sharing options...
bongmeup Posted September 17, 2018 Share Posted September 17, 2018 Hi , Email support. I had EXACTLY the same bug occur on Friday night as well. I converted about 150k focus and lost it all AND the shards when I hit commit with a server transaction error. Tell them you are aware of someone else having the exact same problem at around the same time. Good luck. Link to comment Share on other sites More sharing options...
HunterVAD Posted September 17, 2018 Share Posted September 17, 2018 (edited) same here convert 500k focus bugged and lose 500k me focus nice DE Edited September 17, 2018 by HunterVAD Link to comment Share on other sites More sharing options...
wolfblade12345 Posted September 17, 2018 Share Posted September 17, 2018 (edited) i had the same problem i lost about 12-15 raidaint shards and 15 brillant shard i handed same in and it tok all of it and did not give me focus and i lost all my shards the date is 17/9/2018 Edited September 17, 2018 by wolfblade12345 to add the date it happend Link to comment Share on other sites More sharing options...
wolfblade12345 Posted September 17, 2018 Share Posted September 17, 2018 and it happen again and Know i can show the error message plz DE look so you can fix for us PLZ Link to comment Share on other sites More sharing options...
bongmeup Posted September 17, 2018 Share Posted September 17, 2018 Yeh thats it. Ok , I am going to forward this thread to support. Thanks people. Link to comment Share on other sites More sharing options...
SmoothPursuit Posted September 17, 2018 Share Posted September 17, 2018 I had exactly this happen to me at 4:56pm Toronto local time today, I have submitted a ticket about it. Lost 6 Brilliant shards worth of focus and what i had just farmed. Will be interesting to see what comes of it. Link to comment Share on other sites More sharing options...
wolfblade12345 Posted September 18, 2018 Share Posted September 18, 2018 i have just lost 4 raidant and 4 brillant shards and fous that it gave Link to comment Share on other sites More sharing options...
CJ960 Posted September 22, 2018 Author Share Posted September 22, 2018 I filled a support ticket and they helped me, it took 5 days for a answer but i got the focus back in shards! u guys should do that here: Support Ticket Link to comment Share on other sites More sharing options...
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