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Missing Argon Crystal alert reward


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Around 8:00 EST, I ran an alert for a quick Argon Crystal, it appeared in the rewards screen, etc. I immediately went to  build something with it and found that it wasn't present in my inventory. I logged out and in again and found that it simply did not appear in my inventory. I googled to see if anyone had already dealt with this and found only a reddit thread from two years ago with the same issue. What gives?

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