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twitch prime stuff not working


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so I have twitch prime and went to claim the stuff, linked my account and everything had it linked for the longest of time like 2-3 years now and I still havnt received the twich drops, but I receive the drops from the dev streams and such like that... I went to my account on the website and it said that my twitch data was unavailable and to press to refresh and everytime I press it it fails, so I unlinked and relinked my twitch and it pops up. but the sad part is it will not let me reclaim the drops, so am I just out of luck??

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