Warframe crashes to desktop after logging in

[Game_forge]

so i've had this bug for a while, and i had another post about it, but im making another one because after doing a bunch of bug testing, and finally even reinstalling windows, it worked for about a day before starting to crash again. can anyone please tell me how to submit an official ticket to DE about this or how i can can get help?

 

44.986 Gfx [Warning]: D3DAssert: Dx11OcclusionQuery::Create() returned 0x887A0005 (The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.)
44.986 Gfx [Warning]: D3DAssert: Dx11OcclusionQuery::Create() returned 0x887A0005 (The GPU device instance has been suspended. Use GetDeviceRemovedReason to determine the appropriate action.)
44.988 Gfx [Error]: Dx11TextureMgr::Present() failed, hr = 0x887A0005
44.988 Gfx [Error]: Present returned DXGI_ERROR_DEVICE_REMOVED, reason: DXGI_ERROR_DEVICE_HUNG

45.002 Sys [Error]: DisableTextureStreaming 1
45.003 Sys [Error]: DisableTextureStreaming 2
45.003 Gfx [Warning]: ResetDriver called on: Dx11PCDriver
45.004 Gfx [Info]: Dx11 Driver Failure
45.124 Sys [Error]: EnableTextureStreaming 2
45.125 Sys [Info]: Texture streaming NORMAL -> DISABLED [Heap: 1,104,865,728/1,129,447,424 Footprint: 2,712,518,656 Handles: 1,056]
45.126 Sys [Info]: Initiating fast shutdown

 

this is a  clean install of win10

gtx1060 6gb

16gb ram

i78700k not overclocked

[99Moon_Dancer]

You can submit a ticket on https://digitalextremes.zendesk.com/hc/en-us/requests/new 

 

Your log shows that the gpu driver is crashing 

try Installing the driver directly from Nvidia and not the Windows provided one https://www.nvidia.com/Download/index.aspx

Do you have that issue with other games that are a heavy load like Battlefield etc ?

If you crash in other games and you are using the lasted Nvidia driver and a heavy load on your Gpu is still causing crashes -> probably bad Hardware ( PSU or the GFXCard are common failures it but also some times the motherboard or faulty Ram)

 

[Game_forge]

58 minutes ago, Injected_Pie said:

You can submit a ticket on https://digitalextremes.zendesk.com/hc/en-us/requests/new 

 

Your log shows that the gpu driver is crashing 

try Installing the driver directly from Nvidia and not the Windows provided one https://www.nvidia.com/Download/index.aspx

Do you have that issue with other games that are a heavy load like Battlefield etc ?

If you crash in other games and you are using the lasted Nvidia driver and a heavy load on your Gpu is still causing crashes -> probably bad Hardware ( PSU or the GFXCard are common failures it but also some times the motherboard or faulty Ram)

 

i am running the latest game ready driver from nvidia. I've done some more testing and removing the graphics card running it off of my integrated intel card makes it work fine. I've been hosting an arma server and thats been running fine. is there a benchmark i can use to see if other games have problems with it? if not is there a way for me to test to see if its the PSU or the GFXCard?

[99Moon_Dancer]

did you only host the server or did you also play the game

for gpustresstest you can use Furmark or OCCT 

stressing the GPU also stresses the psu 

if the gpu works fine in another system its the psu if not its the gpu

[Game_forge]

22 minutes ago, Injected_Pie said:

did you only host the server or did you also play the game

for gpustresstest you can use Furmark or OCCT 

stressing the GPU also stresses the psu 

if the gpu works fine in another system its the psu if not its the gpu

I played on the server too. i dont have another system to check the card in. https://imgur.com/a/SdqUm8E

there is a shot test, and i still have it running. no issues i think

[99Moon_Dancer]

77°C after that short time mmm bit hot I can cause issues but it should not

but on the otherside furmark only puts a load on the gpu up not the cpu so both heatsources can cause more heat

try running the game while keeping the the sidepanel of the case open

Edited January 24, 2020 by Injected_Pie

[Game_forge]

4 minutes ago, Injected_Pie said:

77°C after that short time mmm bit hot I can cause issues but it should not

try running the game while keeping the the sidepanel of the case open

it is open... i opened it to take out and put back the card. and i think it always spikes like that. ive run 3-4 tests now and it always starts at very low and quickly jumps up in temp. https://imgur.com/a/SUz8Afb heres teh ultra hd 4k run

 

EDIT. what is the power percent mean?

Edited January 24, 2020 by Game_forge

[99Moon_Dancer]

is the gpu dustfree / cleaned

[Game_forge]

yeah, mostly

[99Moon_Dancer]

The temp is still okish for high load (not great not terrible) what Brand and model is the GPU and PSU

Are you using the High Performance / Ultimate Performance Powerplan in Windows ?

[Game_forge]

i dont know what the powerplan is, but you can see the cpu stats and details here https://imgur.com/a/SUz8Afb and i think the gfx card is msi

[99Moon_Dancer]

If you dont know what the powerplan is you probably never changed it from Balanced 

the Balanced Powerplan caused in the past issues with gigabyte / aorus hardware

Open Settings.
Click on System.
Click on Power & sleep.
Click the Additional power settings link.

Select High / Ultimate Performance

[Game_forge]

its already on high