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Cannot Purchase new crew members from ticker


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Also occurred in my case. In which follows, I will elaborate the details:



  • Ownership of a Railjack;
  • Intrinsic level maxed to 10 on Command category (this is optional but it may play a role in the issue);
  • Free Crew Member slots are available prior to reproducing the Issue.


Steps to Reproduce:

  • Enter either User's Clan Dojo or a Relay that features a Dry Dock;
  • Travel to the aforementioned Dry Dock, interact with the "Configure Railjack" terminal and verify that open Crew Member Slots are available under the Crew Members tab;
  • Exit Dojo or Relay and enter Fortuna;
  • Interact with Ticker and select "Hire Railjack Crew Members" and attempt to hire a Crew Member;


Result: The User is unable to hire Crew Members, either ones that appear from the maximum level on Command Intrinsic or ones that do not.

Expected Result: The User needs to be able to complete the transaction should they honor the requirements.


  • As the User attempts to hire Crew Members, the Title will display two Alert Boxes. The first one displays the message "The Transaction could not be completed. Your account has not been charged. Please try again later.". On selecting "Ok", the second Dialogue Box displays "Purchase failed. Your account has not been charged. Please try again. (Unknown error)".
  • A relevant video file has been recorded for this issue. Href: https://youtu.be/Pc1t7gZWU9s
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