KijaJouteh Posted February 21, 2014 Share Posted February 21, 2014 I sent in a support request, and it's been like, a whole day since I got a reply. The first reply came in in hour, and now, it's been 24 hours. Is this normal? I sound impatient, but i'm just really anxious about the whole issue. Link to comment Share on other sites More sharing options...
PoorCensored Posted February 21, 2014 Share Posted February 21, 2014 I sent in a support request, and it's been like, a whole day since I got a reply. The first reply came in in hour, and now, it's been 24 hours. Is this normal? I sound impatient, but i'm just really anxious about the whole issue. I think you just need to be patient. My most recent support ticket was filed last Friday, and I haven't seen a response yet. Link to comment Share on other sites More sharing options...
Sygmy Posted February 21, 2014 Share Posted February 21, 2014 The weather in Ontario is awful right now and it's entirely possible that some employees may not have even made it into work today. Link to comment Share on other sites More sharing options...
KijaJouteh Posted February 21, 2014 Author Share Posted February 21, 2014 The weather in Ontario is awful right now and it's entirely possible that some employees may not have even made it into work today. Ah, my condolences then. Link to comment Share on other sites More sharing options...
Clamsinasoup Posted February 21, 2014 Share Posted February 21, 2014 I sent my support request last Tuesday and yet no answer... Link to comment Share on other sites More sharing options...
PoorCensored Posted February 21, 2014 Share Posted February 21, 2014 I think the general consensus is that support is backed up.. Link to comment Share on other sites More sharing options...
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