W01fe Posted April 1, 2013 Share Posted April 1, 2013 spent the 49.99 on founder pack, nothings updated. even turned off game and restarted it. email confirms purchase Link to comment Share on other sites More sharing options...
Labcat Posted April 1, 2013 Share Posted April 1, 2013 Post a support-ticket, or PM a Administrator/Moderator. Link to comment Share on other sites More sharing options...
Eternum Posted April 1, 2013 Share Posted April 1, 2013 Maybe they are busy by the moment . I get my pack after Update 7 released. Link to comment Share on other sites More sharing options...
Cinderain Posted April 1, 2013 Share Posted April 1, 2013 Sometimes it takes a while, sometimes it's instant. Just be patient. Link to comment Share on other sites More sharing options...
LJ6580 Posted April 1, 2013 Share Posted April 1, 2013 Did PlaySpan confirm via email or just Paypal/Credit Card? I know if playspan doesn't authorize it still charges you (thus the email from CC/PayPal) but it refunds you instantly... So if playspan has authorized it, definitely send a support ticket, I recieved my packs at most 3 minutes after a purchase. Link to comment Share on other sites More sharing options...
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