Alaric Posted May 30, 2013 Share Posted May 30, 2013 Hey everyone.Like most of us, I am aware that DE has been extremely busy these past weeks and that some staff has went on holiday. It has been 12 days now since I filed my ticket to the support corner. My issue was simply about never getting back my 3200 platinum after doing an Optional Account Reset. Ever since then I have been eagerly waiting for someone to just read my ticket and fix up my platinum again.I am not trying to make DE look like a bad company cause I know they are constantly busy and there have been more important stuff to deal with, and I usually don't enjoy complaining(which I am clearly doing right now) but does anyone have any idea about how the Support team is doing at the moment? Except from that some might still be on vacation and that "Support Tickets are experiencing a longer-than-usual response time"? Link to comment Share on other sites More sharing options...
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!Register a new account
Already have an account? Sign in here.Sign In Now