(PSN)wjabf Posted January 19, 2016 Share Posted January 19, 2016 I submit a request of cannot trade 14 days ago, and check it every day. It has been 2 weeks and I never got any feedback of my request. I just wanna to know is there anyone could help me? Link to comment Share on other sites More sharing options...
0 (PSN)blackheartstar Posted January 19, 2016 Share Posted January 19, 2016 I guess the first question is are you Mastery Rank 2 or higher? Link to comment Share on other sites More sharing options...
0 (PSN)IIIDevoidIII Posted January 19, 2016 Share Posted January 19, 2016 Yes, Support takes a look at tickets submitted by users from all platforms. The general wait time for a Support ticket is 5 days to 2 weeks. If it takes much longer than that to receive a response, you can update the ticket to let Support know the issue is still persisting, but please do not continually update the ticket, as it may slow down the response time overall. Link to comment Share on other sites More sharing options...
0 (PSN)wjabf Posted January 19, 2016 Author Share Posted January 19, 2016 I guess the first question is are you Mastery Rank 2 or higher? I'm MR21. Yes, Support takes a look at tickets submitted by users from all platforms. The general wait time for a Support ticket is 5 days to 2 weeks. If it takes much longer than that to receive a response, you can update the ticket to let Support know the issue is still persisting, but please do not continually update the ticket, as it may slow down the response time overall. Ty for ur suggestion, and I will continue wait them reply me. Link to comment Share on other sites More sharing options...
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(PSN)wjabf
I submit a request of cannot trade 14 days ago, and check it every day. It has been 2 weeks and I never got any feedback of my request. I just wanna to know is there anyone could help me?
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