Equinox dissapeared after claiming it

[(PSN)SparkOne666]

So the thing is very simple: basically when I claimed my equinox warframe from my foundry, it dissapeared from there and never show up in my inventory. I was trying to restart the game, I bought an extra warframe slot but nothing happened and I'm really dissapointed and pissed, because it took me 43 runs to get the final part (night aspect bp of course xD) and about a week crafting time to finally have it.

i have sent a support ticket already but last time took them a month to answer after ive been scammed ingame, and all i've got is that they cant do anything about me and quote "but we make sure to take a closer look at the player you traded with and sanction his actions appropriately". So basically if the guy is lucky enough he get away with it...

since it takes so much time to DE to respond I would be curious how often this happening ingame and what can I expect from the support team? Is it worth to wait 3-4 weeks or should I just start to re-farm the parts, because all I will get is a "sorry for your loss" sort of answer.

[(PSN)whiskey_14]

that sucks, hope it gets worked out for you.  If something like that happens again I would definitely keep in mind the PS4's share button is always recording your last 15min of gameplay.  At least then you have something solid to show them.  DE should be able to help you out hopefully!

[chewbaccachris2]

if the frame is missing, support can easily sort it out for you - this type of issue should be resolved in 2 weeks

if you refarm the parts - at least you will get all of the other benefits of mods and resources as well

[S0V3REiGN]

I will ask the necessary dumb question; after building both the day and night aspect frames did you actually fused them to build the Equinox frame using the BP from the market place? 

Edited April 18, 2016 by S0V3REiGN

[(PSN)SparkOne666]

11 hours ago, S0V3REiGN said:

I will ask the necessary dumb question; after building both the day and night aspect frames did you actually fused them to build the Equinox frame using the BP from the market place? 

Yes, I did. :)