vechter011 Posted October 17, 2016 Share Posted October 17, 2016 Hi there, While buying platinum, after I pressed "finish payment" the screen turned completelty white ( the window from the payment )... However I didn't get the platinum I bought and the money is gone from my Paysafecard which I used for it! Any solutions? Thanks! Link to comment Share on other sites More sharing options...
0 Godzilla853 Posted October 17, 2016 Share Posted October 17, 2016 (edited) Contact support https://digitalextremes.zendesk.com/hc/en-us Edited October 17, 2016 by Godzilla853 Link to comment Share on other sites More sharing options...
0 TheScytale Posted October 17, 2016 Share Posted October 17, 2016 Try waiting a bit and relog in a few minutes if necessary. You don't instantly get the plat iirc. If it still doesn't get fixed, contact support. Link to comment Share on other sites More sharing options...
0 (XBOX)TheLegend 64312 Posted October 17, 2016 Share Posted October 17, 2016 Relogging is always the best first step. If it doesn't work, support will fix it for you Link to comment Share on other sites More sharing options...
0 ashrah Posted October 17, 2016 Share Posted October 17, 2016 try relog from game.. Link to comment Share on other sites More sharing options...
Question
vechter011
Hi there,
While buying platinum, after I pressed "finish payment" the screen turned completelty white ( the window from the payment )...
However I didn't get the platinum I bought and the money is gone from my Paysafecard which I used for it!
Any solutions?
Thanks!
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