Can't progress with pigment research in dojo

[Nneevor]

I've decided to finally start researching dojo paints from pigments after update 20, and initially it worked fine, research started, pigment pieces started dropping from marked enemies.

When i've tried to contribute to the research i've run into problems; first i was logged just after one of the hotfixes (0.2 i think) and was getting constant "network not responding" errors when interacting with anything in dojo, including research consoles, the contributions weren't accounted properly (shown 0 in research and full stock on me) until 5th or 6th attempt.

Afterwards pigments stopped dropping completely. With another clan member we've tried relogging, restarting clients, pausing and unpausing ongoing research, pausing and starting new one - no pigment drops for any one of us, not a single one; regardless of what research is shown as active, or what enemy they're supposed to drop from.