Ocheiteu Posted April 5, 2017 Share Posted April 5, 2017 I want to change my Email for my account so I submitted a ticket to DE and they said they said i had to answer some security questions. The questions i'm fine with, but where on earth do I answer them? Link to comment Share on other sites More sharing options...
0 Magicfingers Posted April 5, 2017 Share Posted April 5, 2017 i'm guessing in a reply to them??? Link to comment Share on other sites More sharing options...
0 PeachyPurpleNova Posted April 5, 2017 Share Posted April 5, 2017 You are able to reply within the ticket, so long as they haven't closed and locked it. Link to comment Share on other sites More sharing options...
0 Ocheiteu Posted April 5, 2017 Author Share Posted April 5, 2017 I think I did it right, but they sent me an automated email which essentially said to not open another ticket for the same reason - I replied via email, and I have no idea what that did or if it was correct. Link to comment Share on other sites More sharing options...
0 PeachyPurpleNova Posted April 5, 2017 Share Posted April 5, 2017 3 hours ago, Ocheiteu said: I think I did it right, but they sent me an automated email which essentially said to not open another ticket for the same reason - I replied via email, and I have no idea what that did or if it was correct. Make sure to keep an eye on your ticket just in case they send you any further messages. Link to comment Share on other sites More sharing options...
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Ocheiteu
I want to change my Email for my account so I submitted a ticket to DE and they said they said i had to answer some security questions. The questions i'm fine with, but where on earth do I answer them?
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