Purchases not updating?

[(XBOX)UnholyDrow]

Whenever I make a purchase for plat or prime access I don’t get the items I purchased at least not within a few minutes like normal, often times I have to restart my game for the purchase to apply. What’s interesting about this issue as well is when I check my inbox for my purchase I see the purchase I.E I purchased Khora Prime accessories and when I checked my inbox i got mail from Ordis with my items, but my items aren’t in my inventory