"Failed to connect to servers. Login failed, could not connect to server." Connection issues on PS5/PS4.

[(PSN)TheNimbusKid]

Has anyone been experiencing issues logging into the game? I've been getting server login error messages upon loading the game, heck, sometimes I can't even make it beyond the loading screen before it tells me I'm unable to login because I haven't updated Warframe, even though it's on the latest update. This started for me on 2/11/23, after the most recent update. Is this happening for anyone else? Already submitted a support ticket

[(PSN)Sajim352]

Same here. Opening navigation, starting a mission, after the mission, joining a squad, entering the dojo, leaving the arsenal, basically anytime I load a new screen or new area it has a chance of logging me out

[(PSN)TheNimbusKid]

1 hour ago, (PSN)Sajim352 said:

Same here. Opening navigation, starting a mission, after the mission, joining a squad, entering the dojo, leaving the arsenal, basically anytime I load a new screen or new area it has a chance of logging me out

Ok, so I'm seeing other people are saying the same thing. It looks like it's a DE/Warframe issue rather than anything to do with us. Hopefully they fix this soon.

[(PSN)Skargk]

I placed a ticket and got the issue resolved. It turned out to be a DNS problem. Contact DE and have your address changed.

[(PSN)DrReanimator]

On 2023-02-14 at 10:04 AM, (PSN)Skargk said:

 

I placed a ticket and got the issue resolved. It turned out to be a DNS problem. Contact DE and have your address changed.

How do I contact them?