(NSW)5StarSanity Posted January 21 Share Posted January 21 So basically I bought the initiate bundle and when I logged into the game none of the bundle items were there and I have no idea what to do and how to fix this Link to comment Share on other sites More sharing options...
Ersedu Posted January 21 Share Posted January 21 (edited) 42 minutes ago, (NSW)5StarSanity said: I have no idea what to do and how to fix this Go to the support page aka support desk on the website and open a support ticket Edited January 21 by Ersedu Link to comment Share on other sites More sharing options...
(NSW)5StarSanity Posted January 21 Author Share Posted January 21 (edited) 2 hours ago, Ersedu said: Go to the support page aka support desk on the website and open a support ticket How long would it take for the support team to respond? Its been like two days Edited January 21 by (NSW)5StarSanity Link to comment Share on other sites More sharing options...
Ersedu Posted January 21 Share Posted January 21 1 hour ago, (NSW)5StarSanity said: How long would it take for the support team to respond? Its been like two days There is no set time it simply depends on how many tickets they have to go through before reaching yours with cross save issues they currently have lots of tickets Link to comment Share on other sites More sharing options...
Aruquae Posted January 22 Share Posted January 22 21 hours ago, (NSW)5StarSanity said: How long would it take for the support team to respond? Its been like two days Make sure it be specific when sending to support The screenshot would help, along with a screenshot of your inventory Speaking of which, check your inventory to see if it’s there. Sometimes they send the items, but not an email reminding you it’s in your inventory. Link to comment Share on other sites More sharing options...
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