Third Party Software Usage

[[DE]Juice]

Hello, Tenno!

In the past we have seen requests that we provide a list of software which we do and do not allow to run in conjunction with Warframe. While it is understood that some software is good and others are inherently bad or designed to assist in cheating, there are some cases where software may fall into a gray area.

The reason for this post is to have an updated reference about our policy on external, third-party software - along with the potential pitfalls of using such software in conjunction with Warframe.

The simple, golden rule is this:
If you use external software in conjunction with Warframe, you do so at your own risk.

While we could technically issue blanket bans on everything which alters the game files, the fact is some software is helpful and useful for members of our community. This is where context is very important. The difficulty here is that it is incredibly difficult for players to prove they are not using a program nefariously, and while it is certainly possible that there are false positives (which a ticket to support can resolve), the ban will remain in place until Support can process your ticket.

This leads into the reason a list is not provided. If you have a piece of Macro software that is normally tolerated, but in the future is discovered to be the source of an exploit, that software may get added to a ban list causing you to be caught up in the automatic drag net. As stated above, there is no easy way to prove that the software used is benign.

Bans for altering game files, cheating, and/or exploiting Warframe are hefty and final. Our stance on using such software is firm, and appealing against that ban is very difficult if we have reason to believe that you have been using said software for cheating, exploits, or AFK farming.

The only reliable way to avoid a ban for using external software is to simply not use it.

These statements apply to Overwolf and associated apps as well. We would like to make it clear that our involvement with Overwolf is simply that we’ve had conversations to ensure that Warframe’s EULA and ToS are not being breached in any way.

To stress the most important part of this post:
If you use external software in conjunction with Warframe, you do so at your own risk.