Dojo Pigments

[Cerberus888]

I have been building a Dojo solo for a while now. Recently, I started working on getting pigments and I started with the first one, built it and then ran into this problem:

 

 

 

I tried using the polychrome, setting up the polychrome, not having a polychrome, leaving the dojo, restarting the game, and restarting my computer. Nothing is working. Is there something I over looked? Have you guys ran into this problem before? Or should I submit a support ticket for this?

 

Thanks.

[Arcadiace]

Has all research time for the previously completed pigment elapsed? The full 1 day 12 hours?

[Cerberus888]

Has all research time for the previously completed pigment elapsed? The full 1 day 12 hours?

Yes. I will upload another picture later today so you can see.

[EraError]

this happened a lot for me too when i was researching, relogging usually helped, sometimes relogging twice  :|

[Arcadiace]

Yes. I will upload another picture later today so you can see.

Okay, then you're just experiencing a common bug. Please report the situation to support; and they should be able to assist you.

[Cerberus888]

Okay, then you're just experiencing a common bug. Please report the situation to support; and they should be able to assist you.

Alright, thanks for the help guys. I thought it might be a bug, just thought I should look at my other options first.

 

Thanks.

[Arcadiace]

Alright, thanks for the help guys. I thought it might be a bug, just thought I should look at my other options first.

 

Thanks.

Some people have been able to alleviate it doing the aforementioned you have, but worst-case scenario it doesn't fix right away. Check back every once in a while as support responds, as it may correct itself after a bit of time has elapsed. (Sometimes speculated to be the full 1d 12h again.)

[TrueHawkEye]

you need to go to the dojo paint and click on the color you want to make and you get the error quit the game and log back in and it will work because it removes everyones in you clan that had left over pigments and gets confused when you reload the game you can choose a new color.