Sorry in advance, first time poster, not sure what the appropriate category is.
Has anyone tried purchasing platinum or a package using a gift card? I keep getting error 1017, not enough money on the card. I have $10 more than the price of the package (Frost Prime's Vault bundle) on the card which should cover any additional fees...
But it won't tell me what the subtotal is. Support is less than helpful, they've told me to add more money to the card or contact the retailer. I'm doing this because I don't really want a gift card for the retailer, so adding "more money" to the card is a stupid solution unless they can at least tell me how much it is, or if its even just a computer error...
I just tried the retailer, naturally, they have no idea what I'm talking about and are pretty short about not using the gift card anywhere else but instore...
Question
locke212
Sorry in advance, first time poster, not sure what the appropriate category is.
Has anyone tried purchasing platinum or a package using a gift card? I keep getting error 1017, not enough money on the card. I have $10 more than the price of the package (Frost Prime's Vault bundle) on the card which should cover any additional fees...
But it won't tell me what the subtotal is. Support is less than helpful, they've told me to add more money to the card or contact the retailer. I'm doing this because I don't really want a gift card for the retailer, so adding "more money" to the card is a stupid solution unless they can at least tell me how much it is, or if its even just a computer error...
I just tried the retailer, naturally, they have no idea what I'm talking about and are pretty short about not using the gift card anywhere else but instore...
This has been a real headache, any advice?
Link to comment
Share on other sites
4 answers to this question
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now