Perilica Posted January 24, 2016 Share Posted January 24, 2016 So i bought 4.3 k platinum and i was charged through rixty but order is partially completed and i didn't receive my platinum so i sent support ticket yesterday and i didn't get reply. How much should i wait for the reply? Link to comment Share on other sites More sharing options...
0 Grobbus Posted January 24, 2016 Share Posted January 24, 2016 'till they reply? It usually takes 1-2 weeks. Link to comment Share on other sites More sharing options...
0 MrXtreme Posted January 24, 2016 Share Posted January 24, 2016 Probably a couple of days, depending on how busy DE is. Just have proof of your purchase and you should be good i guess Link to comment Share on other sites More sharing options...
0 Perilica Posted January 24, 2016 Author Share Posted January 24, 2016 Probably a couple of days, depending on how busy DE is. Just have proof of your purchase and you should be good i guess Yeah i sent them screenshots of both paysafecard confirmation and rixty confirmation Link to comment Share on other sites More sharing options...
0 Kihana Posted January 24, 2016 Share Posted January 24, 2016 Since it involves money supporting DE, it will likely gain attention quickly. But it's the weekend, so be patient. Link to comment Share on other sites More sharing options...
0 GDSK-NXS Posted January 24, 2016 Share Posted January 24, 2016 Yeah, between 2-5 days they should be working on it. Also, it is a huge amount of plat so... Link to comment Share on other sites More sharing options...
0 Perilica Posted January 24, 2016 Author Share Posted January 24, 2016 Yeah i should also say this. Since i bought them i was charged my 50 usd. I got 75% off platinum yesterday for 48 hours and discount is still there even tho i bought them and didn't receive them. Link to comment Share on other sites More sharing options...
Question
Perilica
So i bought 4.3 k platinum and i was charged through rixty but order is partially completed and i didn't receive my platinum so i sent support ticket yesterday and i didn't get reply. How much should i wait for the reply?
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