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Account reset?!


(PSN)dodkhaled
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Hi if any one can help plz comment

few days ago i logged into my psn account on ps4 to play the game after afew months of not playing and there was ahuge update...

after the update was done i logged in to find that my account was some how reset?! My main charecter was gone and all my progress reset to zero.. 

for some reason i got volt charecter as starter ( i didnt have him befor) from zero no progress whatsoever. 

On my psn account i can stell see the progress i made befor the update on my actual charecters as trophis but in the game it was all reset..

any one got any idea what the hell happned?

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