JARIK1979 Posted October 15, 2017 Share Posted October 15, 2017 Pls help me!My account warframe is locked! Written that I have a negative number of platinum! Pls fix this bug! Link to comment Share on other sites More sharing options...
BoomyGordo Posted October 15, 2017 Share Posted October 15, 2017 contact support Link to comment Share on other sites More sharing options...
DKDNZ Posted October 15, 2017 Share Posted October 15, 2017 (edited) No Bug. Sorry. DE think your platinum is not legit or you have a payment problem (with paypal for example). So they took it away. To play again you have to buy regular Platinum from the shop (to get positive platinum) or contact the support when you did nothing wrong. Edited October 15, 2017 by DKDNZ Link to comment Share on other sites More sharing options...
JARIK1979 Posted October 15, 2017 Author Share Posted October 15, 2017 Ok,thanks. Link to comment Share on other sites More sharing options...
NovusNova Posted October 15, 2017 Share Posted October 15, 2017 Purchasing platinum from a third party or another user is a violation of the EULA. You should only ever be purchasing platinum from the Warframe.com website or DE authorized sellers (such as Steam's Warframe "DLC" packs). If you purchased platinum from another player and then spent said platinum, your platinum will go negative once DE deducts the amount of platinum you received from the other person, resulting in your account being suspended until you purchase legitimate platinum. You will have to resolve this issue with support. Link to comment Share on other sites More sharing options...
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