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NovusNova

Community Moderator
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About NovusNova

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    Silver Dragon

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  1. "Negative Platinum Balance Help If you have a negative balance, it may be due to a payment problem involving your financial institution or payment provider that caused a purchase to be automatically refunded, or you may have requested the refund yourself. If your Platinum balance goes into the negative due to a refund, you will not be able to log into the game using your account until the negative balance has been restored to a positive level. Please contact your financial institution/payment provider directly to resolve any issues with them. Also, please know that Warframe does not supp
  2. Unfortunatly, if you didn't get the drop during the stream then support is unable to manually add drops to accounts. "I have not received my items, when should I contact support? While support cannot add any Twitch Drop items to player accounts manually, we can help you confirm the Twitch link is working on both ends for future drops. Have you done the following? Have you relinked your Twitch AND Warframe accounts since Twitch Drop 2.0? Logged out of the game, closed the game completely and re-launched / logged in Followed the trouble shooting instructions listed above"
  3. Is there an option to claim it here? https://www.twitch.tv/drops/inventory Due to Twitch changes how their drop system works to a new system, you must manually claim any drops once you have watched for the required 30 minutes.
  4. While it is fine to constructivily and respectfully express concerns and disagree with the changes being developed along with offering alternative suggestions, announcing a game mode or game is dead and doomsaying just because its getting changes is not constructive. We have not been given a full list of changes yet nor seen any gameplay with the changes in effect, a dev workshop with further information and breakdowns on the changes DE are planning is due out early March based on what was said on today's devstream.
  5. If you want to discuss or appeal your chat ban, then you should contact support. Support: http://support.warframe.com/ ---- In regards to attempting to "sell" a discount coupon: "Can I trade for items or services not listed in the Trade interface? No, trading is restricted to what is listed in the trading UI. Players trading for items or services not listed in the trading interface face removal of trading privilege, account suspension or permanent banning." "Non-Warframe Item Trading: Trading in-game items for non-game items (including cash) is a violation of the
  6. Does it show up in the twitch drops page? Link: https://www.twitch.tv/drops
  7. How are you launching the game? Through steam? standalone? Epic? Tennogen is steam only, to see all tennogen added to the game in the market, you need to launch the game through steam.
  8. "The Dex Sybaris was released in commemoration of WARFRAME's 3rd Year Anniversary. It is obtainable through yearly anniversaries in March via Alerts, complete with a free weapon slot and a pre-installed Orokin Catalyst." - https://warframe.fandom.com/wiki/Dex_Sybaris Dex weapons are normally avaliable from alerts when Warframe celebrates its yearly anniversary.
  9. Information on the partner program can be found here: https://www.warframe.com/community/creators/application
  10. The forums are unable to assist with account issues, including suspensions from the game. You need to contact support by submitting a ticket as they are the only ones able to assist with this. Support: http://support.warframe.com/
  11. If you want to discuss or appeal your chat ban, then you should contact support. Support: http://support.warframe.com/
  12. "How can I report a bug? The best way to report bugs is to post them to the appropriate section on the Warframe Bug Reporting subforums located here: Warframe PC Bug Forums Warframe PS4 Bug Forums Warframe Xbox One Bug Forums Warframe Nintendo Switch Bug Forums These forums are monitored daily by Warframe moderators, developers, and designers. We use these forums to efficiently collect information on all types of issues in Warframe and get the fixes to the devs or designers responsible quicker." From: https://digitalextremes.zendesk.com/hc/en-us/articles/203
  13. "If you run into any issues please contact our Support Team with details and screenshots of the incident. **However, please be aware that once you have completed a trade in game we cannot reverse it, so be careful out there!**" From: https://digitalextremes.zendesk.com/hc/en-us/articles/200092259-Trading-FAQ-Safe-Trading-Tips Please contact the support team by submitting a ticket and they will look into this.
  14. "How can I delete my account? If you wish for your account and all your information to be removed permanently, you will need to contact customer support and answer a few security questions to ensure that you are in fact the legit creator of this account. You can submit your request here. NOTE: This action is permanent and not intended for users who wish to continue to play or return to play Warframe. This is due to the fact that we cannot guarantee that you will be able to sign up for Warframe again with the same email address or username associated with your deleted account."
  15. The forums are unable to assist with account issues, including suspensions from the game. You need to contact support by submitting a ticket as they are the only ones able to assist with this. Support: http://support.warframe.com/
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