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12,742About NovusNova
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"Q: Is Excalibur Prime ever coming back? A: No, he’s not. Excalibur Prime was offered to Warframe’s founders who believed in Warframe early in its development. There would be no Warframe without their support, and Excalibur Prime is how we acknowledge their invaluable contribution. Excalibur Prime was offered once and represents that history, so he will not be released again. We are delighted that Warframe has grown and that our community is so unique and amazing. Even as we remember that our founders are Warframe’s foundation, Warframe is defined by all Tenno. We will continue to make more great Warframes, Prime Warframes, and content for all of our players!" https://forums.warframe.com/announcement/65-decommunity-faq/
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TO WF administrators group
NovusNova replied to WF_TennoHunter_WF_VEPM's question in Players helping Players
If you want to report a Tenno's conduct to DE then please open a support ticket: http://support.warframe.com/ -
The forums are unable to assist with account issues such as bans. Your friend will need to contact support and submit a ticket to obtain further assistance. Support: http://support.warframe.com/
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Fund reversal due to old player helping me (New Player)
NovusNova replied to holocris's question in Players helping Players
The forums and other players are unable to assist with account issues. You will need to discuss this further with support as they are the only ones who can assist with this. Support: http://support.warframe.com/ -
i got played beware. is there anything i can do with this?
NovusNova replied to Owner-'s question in Players helping Players
The forums and other players are unable to assist with issues arising from ingame trades. If you want to report a Tenno's conduct to DE then please open a support ticket: http://support.warframe.com/ -
You can change the email address associated with your PC Warframe account from the Account Management Page. If you are unable to access your email account to retrieve the 2FA code, please contact Support for assistance. More information here: https://support.warframe.com/hc/en-us/articles/203532154--How-can-I-change-my-email-address-
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Information on the drop tables can be found here, its just been updated with 33.6 items: https://www.warframe.com/repos/hnfvc0o3jnfvc873njb03enrf56.html You can also search for the new primes in the relic console to find the names for the new relics if the wiki hasn't updated yet.
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Haven't received platinum from prime time twitch giveaway
NovusNova replied to (XBOX)herobrine6190's question in Players helping Players
The link you found is out of date, this is the current one: https://forums.warframe.com/announcement/95-how-to-claim-twitch-prizes/ "I didn’t receive my prize, what can I do? If it has been longer than 24 hours, and you have not received your prize, please message [DE]Zach on the Warframe Forums. Please include the prize you won and on what day, with both your Twitch username and your Warframe username and platform!" -
The forums and other players are unable to assist with support issues. Posting here will not get your friend a different "official" response, support's response is DE's "official" response to their ticket. Closing.
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The forums and other players are unable to assist with account issues. You need to wait for support to reply to your ticket. Closing.
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I didn't receive platinum pack after 2 days of purchase
NovusNova replied to Charyne's question in Players helping Players
"How long does it usually take for Platinum to show up in my account? Depending on payment service used, Platinum goes into the account instantly. However, some payment services take approximately 24-48 hours to fully process a payment for the order to be applied to the Warframe account. If you have not received your order after 48 hours, please create a ticket with all details mentioned below so support can assist you!" From: https://support.warframe.com/hc/en-us/articles/200183300-Platinum-FAQ The forums and other players are unable to assist with account issues. You will need to discuss this further with support as they are the only ones who can assist with this. Support: http://support.warframe.com/ -
If you want to report a Tenno's conduct to DE then please open a support ticket: http://support.warframe.com/
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I'm sure there are officials here who can see it
NovusNova replied to dong797's topic in General Discussion
The forums and other players are unable to assist with account issues. You need to wait for support to reply to your ticket. Closing.