Help With Reset

[Merackon]

I brought the Tenno pack when it was on offer on Steam, and because of my brother not understanding the game mechanics, and that platinum is a real world currency, as well as other reasons, I am planning on doing an account reset, however, with the account reset it states that all starting items are returned to you, does this also mean that I get back the 150,000 starting credits and 1500 platinum and the mod cards, or do I have to contact DE about this as well?

 

Thanks in advance

Edited August 8, 2013 by Merackon

[-CM-Zura]

you lose all stuff  but you keep founder(if you are one) 

 

you lose all resource 

 

what you not wil lose is some kinda Special editions like vandaal 

 

whit the new prime Stuff idk i only know you wil keep Frost prime BP

[Scandroid]

you will only keep special event items and all the platinum you purchased i heard some people not getting the steam stuff back instantly but contacting support will get you them back 

[Ralthor]

Send a PM to rebecca to cofirm... but:

 

You keep the credits and platinum.

You lose everything else except for 2-3 special items

 

 

whit the new prime Stuff idk i only know you wil keep Frost prime BP

I wonder? Will you only keep it if you got it as a reward from the event? 

[Merackon]

Send a PM to rebecca to cofirm... but:

 

You keep the credits and platinum.

You lose everything else except for 2-3 special items

 

I wonder? Will you only keep it if you got it as a reward from the event? 

Forgive me, but who may I ask are you referring to (Rebecca)?

[SabreUr]

Forgive me, but who may I ask are you referring to (Rebecca)?

https://forums.warframe.com/index.php?/user/4-derebecca/

 

Guardian Angel of community :D

[LostWhisper]

Did this recently. If you contact support saying you bought a steam pack and you lost creds/mods when you reset they'll give it all back to you. As they pointed out to me when I did it; 'It's a known bug in the system'.

So yeah, don't worry about it, you'll get it all back :).

[Merackon]

Thanks to all!!! Really, really helpful, and now can get back to the game without fear of wasting a load of money because of the ways of the system!!!