Jeahanne

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About Jeahanne

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  1. New player saying hello *waves*

    Welcome! ^-^ I hope you enjoy the game and our community <3
  2. Coming Soon: Devstream #104!

    Welcome back! I hope you guys enjoyed your time off ^-^ I have a few small questions/comments, if that's ok. With Fashion Ship being so big now, can we expect more expansion on companion AI to go along with it? For example it was talked about hooking up the ability for our Operators to interact with our Kubrows and Kavats. When can we expect to see that, and will ever see other animations, like Sentinels having free roam of the ship, or Kubrows and Kavats playing with their toys? Similar to Somachord collecting, will we be able to collect other ship decorations as well? For example, we have no real reason to keep scanning plants for the Silver Grove outside of some niche mod farming, will we be able to use those plant essences similar to the fish from the Plains to collect decorations, or have some other system of earning things? Speaking of Somachord, I've seen a lot of complaints about it being frustrating. For people who've already completed Cephalon Fragment scanning half the time you run a mission looking for music you end up with a Cephalon Fragment you can no longer use, which makes farming for music that much more tedious. Are there any QoL improvements coming to make this a bit more bearable, such as making Cephalon Fragments not spawn for you (at least while solo) if you've already completed them? As a Quality of Life type update, will we be able to access Navigation or some other UI element from the kneeling pad in the personal Quarters? Right now it's semi-bugged where if you kneel and use the menu to access other parts of the ship you get stuck kneeling. Similar to Dojos, now that we have access to all the currently available rooms has the option to color each of them separately been talked about?
  3. Wrongly Suspended for "Trading for real money"

    Sorry, I didn't mean to come off as agressive as I did. But yeah, I've seen a lot of people have issues after coming back from being inactive, but if it's for something false or because of being hacked, generally support handles it without much issue. It's a big inconvenience, but it gets taken care of. I've personally not had issues with getting banned due to ISP unless many accounts are trying to access the game from the same IP, which happened to me and support handled it with no issues (we had a lot of company over and swapped accounts a lot to show stuff off, which triggered an automated system to prevent hacking and didn't end up in an account ban but an IP ban). What makes me suspicious is this: Support would never say "you're lucky you're still allowed to play the game" to a player. That's highly unprofessional and I find it really hard to believe. I cannot believe a Zendesk employee would be allowed to speak to a customer in that way, so I have my doubts about all of the rest of it too. It feels less like a false accusation and more like he's mad because he got banned and is trying to pass the blame instead of coming at the problem more reasonably. Which I can understand, I'd be mad too. But it makes me suspicious.
  4. Wrongly Suspended for "Trading for real money"

    This is completely untrue. While it's hypothetically possible, it's extremely unlikely. Chat bans don't happen without evidence. Period. One accusation without evidence isn't enough to warrant a ban, and never has been. In fact it may not even be worth getting a warning for. Multiple accusations from various people, and accusations backed up with screenshotted evidence? Yeah that might be grounds for a ban or a warning, depending on the discretion of support and how bad the offense was deemed to be. In the end, the incidence of an undeserved ban is extremely rare, despite many people claiming otherwise, and to my knowledge there has never been a permanent ban for "no reason". Perma-bans are the last resort and a small list of offenses even constitute them being considered an option. The fact is that what happens between DE and a player in these kinds of situations is confidential, and DE will never openly discuss them for privacy reasons. The only time they'll be talked about is by the player, and generally (not always) the person who got banned is not going to see themselves as in the wrong. Therefore, the only side of the story that gets heard is "DE is unfair and banned me for no reason!" without the other side of the story, including any evidence that led to the judgement by a Moderator or Support. That leads to what seems on the surface to be a lot of bans that are "unfair" or "unjustified", when the opposite is far more likely to be true. I'm not saying there's never been a case where something has gone wrong and someone has had at least a temporary unfair punishment. What I am saying is that it's a lot rarer than people like to think, and "getting someone banned" based on just accusations or faked evidence is more fiction than fact. I've never, ever, in all my dealing and talks with Moderators as a Guide of the Lotus, seen or heard of a player being punished on accusations alone. Ever. I don't know how support handles it, but even moderators generally can't do anything about what they don't witness happening, and can't do anything at all based only on hearsay. I don't see why support would treat the same issues any differently.
  5. How long is a chat suspension?

    Also remember that sharing your account is against the TOS, so even though your brother might be able to walk up to your computer and start playing without your permission, sharing at all can get you into trouble too. Overall, if you know the name of the Moderator that handed out the ban you can ask them what they gave you. Otherwise only support can help you.
  6. Wrongly Suspended for "Trading for real money"

    This. Also... Possibly this? If you have been hacked, though, you can do things like changing your password and enabling two factor authentication from your account settings to prevent it happening again. Also, if you're account sharing (which is against the TOS anyway) and the other person using your account has done something like that you'd get the ban without knowing about it, since it's related to your account. But like Neo said, DE doesn't hand out bans for no reason. If they think you're doing something wrong, they have some kind of evidence for that, even if it is a "false positive". You should take a good look at what might be running in the background and see if that could be an issue, and what trades you've made/offered in the past.
  7. Improving the New Player Experience

    Thanks. I was pretty sure that's how it still worked but sometimes stuff gets hotfixed and I miss the changes. :)
  8. Improving the New Player Experience

    It's been awhile since I was a beginner in Warframe, and while I've been meaning to make a new account to experience how the new player experience is right now I haven't got around to doing it. That said there are some things that come up quite regularly with the new players I do help. I'll add to it or make a new post if I think of anything else. More obvious listings of what drops on each planet. This is THE most common set of questions in PC NA Region chat, and is so numerous that the chat bot has been programmed to field the questions. Yes, there is a UI element that tells you when you hover over it what drops on a planet, but most people don't know it exists within that first two hours of play. This needs to be an obvious element of the UI that can't be missed and doesn't need any interaction to see. Especially since there's nowhere else in the game to look up resources, clicking or hovering over a planet on the star chart should tell you what's there effortlessly. Since Warframe is a looter, the search for new components to make more things is the driving force for players, and not being able to easily find where they need to work towards to get those resources is a huge turn off. Please give some relief to our poor kickbot and make this information more readily available! Movement is a big issue. There's a tutorial for it, but it shouldn't be buried. Ideally I feel like that Tutorial should be within the first hour of game play. I think I would go as far as saying it should be almost immediate, sometime in or around when your Warframe first drops from the Cryopod. Crouching, sprinting, and jumping are all common movements you get in most games, but bullet jumps and aim gliding are all Warframe and don't come intuitively if you don't know to look for them. Since on squishy frames movement is direct survivablilty, teaching movement sooner rather than later is needed. Especially since the starters Mag and Volt are squishy as well. Mods. Mods, mods, mods. This is probably the hardest thing to explain concisely, because modding can be such an in-depth thing depending on how knowledgeable you are and how much you want to min-max. The basics should be explained though, along with the fact that "damaged" mods are just placeholders to get people started. Since even damaged mods can be RNG based to acquire, new players who bother modding at all tend to just slap everything they currently have available into their gear with the mindset of learning how it all works later. This leads to people hitting walls where they can't progress any farther since they don't know how to mod well enough to deal enough damage to move forwards. They keep trying to run the same level/area missions, and fail repeatedly since their damage is insufficient and the frustration sets in really, really quickly. I can't tell you the number of times I've heard "Why can't I get past X planet!" or "...X level!". This is also built into the mindset people have coming from other shooters where if you can't kill things your first question is, "Where do I go to find a better gun?!" Warframe doesn't tell you that that doesn't work here since modding is 90% of your damage, leading to more frustration when they invest needed resources into new weapons that still seem to "suck". Modding just isn't intuitive to most people from standard shooter backgrounds, at the very least not to the same degree that Warframe expects you to customize. Adding a level to Vor's Prize that gives access to some basic mods and a quick voice over explanation would do wonders. Perhaps before you go to confront Vor Ordis speaks up, "Operator, Vor will be a difficult enemy to defeat. Have you modded your weapons yet?" with the Lotus sending the player out to find a cache of damaged mods, which might also contain a Catalyst and/or Reactor. She can explain that while they're damaged, the mods will still be useful for the fight and that the Catalyst/Reactors are a rare prize. Then, she sends the player to the Arsenal to upgrade. Even just highlighting the new mods in the Upgrade Menu to show how they drag and drop into matching slots would go a long way towards a basic understanding of them. Also highlighting the button that installs a Catalyst/Reactor would be a great help too, since it's never explained either. Any explanation would help to relieve the frustration of getting stuck later on because something basic like adding a Catalyst and modding wasn't explained early. Cetus and the Plains are a really big draw right now, but they're also pretty isolated. Having some introduction to this place and how it fits into the larger picture of the game would be nice. Quite a few people are jumping into the plains really, really early. Maybe not within the first two hours, but well before they progress much at all. Most don't understand how the Plains fit into the game, and right now nothing is explained. It's not really helped that, unless I misunderstand something somewhere, new players have to do at least one mission on the Plains to get to the nearby Junction. That might be a requirement that needs looked at, since Cetus and the Plains really don't mean anything in the overall game play as a new player. They're sort of their own ecosystem. More direction after Vor's Prize. Where to go, what there is to do, and things to look forward to once they move past the first planet. Show what weapons are locked to which Mastery Rank, even once you've passed that Mastery Rank. Make which weapons have Blueprints available for credits more obvious in the Market. Many people glance at the market and assume it all requires platinum to buy.
  9. Coming Soon: 2017's Final Devstream #103!

    Hmmm favorite memory is a hard one. It's a toss up between getting to hug Stalker at TennoCon, and the Cetus/PoE reveals at TennoCon. Seeing my Nova standing there in Cetus was unexpected and extremely emotional (thank you again for that). TennoCon in general is always a highlight of my year. Now for questions: Relays have been languishing for awhile. While I'd dearly love to see a rebuilding event to replace some of the ones we've lost, are there any larger changes in the works for them? A long time ago it was talked about having clan rooms and making each relay "feel" different. Aside from Maroo's Bazaar all the current relays are the same. Will we get to see some changes on this down the road? Are there any current discussions going on that you can talk about regarding Dark Sectors? They've been stagnant for years, but we still have the dojo rooms, UI pop up about who owns each node, etc. but all of that is currently useless. Will we see reworks on this, or even possibly removals of some of the old framework for competing for Dark Sectors in the future? I know it's been a point of contention internally, but any news would be nice since they've been unchanged for so long. What's the decision on cinematic trailers for new Primes? Will we get a release of Hydroid and/or Mirage Prime's trailer any time, or are these going to cease being a thing? With the coming of Khora, are there any general changes to Kavats and maybe Kubrows coming? What will be the differentiating factor between her unique Kavat and the others, if any?
  10. The Game Awards Chat... omg

    They're taking a lot of time to deliver. Mine was 20 mins late. So you should get it it's just being slow.
  11. The Game Awards Chat... omg

    To be fair, they do keep working on Overwatch. It's gotten a lot of re-balancing and stuff. But I feel your disappointment.
  12. The Game Awards Chat... omg

    Just got my drop, so they are coming, just slowly.
  13. The Game Awards Chat... omg

    No, it's from another Guide of the Lotus so the info is good. Drops just seem to be taking significant time to arrive.
  14. The Game Awards Chat... omg

    Some people are saying they have their Syandanas. So you might want to check your inboxes.
  15. The Game Awards Chat... omg

    Yeah I've got lots of people asking about it. Not sure what's going on but I'll pass on any info I get. It might just be taking time because of the sheer number of people watching.