Yadonie
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Posts
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Posts posted by Yadonie
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2 minutes ago, Drasiel said:
I'm contesting it as politely as possible but I'm somewhat seething on the inside with a healthy of dose of disappointment.
I'm done being nice and polite about this I'm gonna call them out in here and call them out in my resolved support ticket even if it means I lose my account.
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44 minutes ago, Drasiel said:
Well now I'm really mad. Support declined my request for a refund because of the "too long after purchase" and "it's been used" rules. A cosmetic was changed out from under me and is no longer the product I bought and apparently as a consumer I now have no recourse because it took the company too many days to effectively ruin the skin I bought.
Wow, this is how they are running their buisness now. This makes me not want to support this company. Support you gave me my refund why not give him his too it's for the same reason. The armor looks like trash now and not what we bought cause the DE changed it. We deserve a refund all of us that want it! This isn't a "courtesy" it's doing what is right!
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11 minutes ago, Surica-11 said:
Whatever... what counts is that you got your money back.
Another lesson that I learned the last couple days:
- When a new skin comes out, don't buy it immediately.
It really sucks to change a skin, helmet, or anything else after it comes out without a good reason. Oh, some people didn't like the sparkles? Well don't buy it then. We were the ones that got screwed over, really. We wanted the sparkles and bought it, now they're gone and they call a refund a "courtesy". If I buy something from a store, where the salesman still has the ability to change it after my purchase and changes it to a point where I'm not satisfied or happy with that product, I'll get a refund without it getting called a "courtesy", it's called "right to return unsatisfactory products"
Yes I hope other people will start doing this too so maybe they will start to realize how untrustworthy this makes them look.
Also, to keep this on topic so as not to get flagged. I ended up using the return to make my wukong look good with a tenn skin cause at least (from my understanding) those dont get changed and I'd rather support the independent artist at this point.
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Just got a refund today and was told it was a "courtesy" they screwed us who liked it and they want to call refunding a courtesy! for real!
What ever though I'll be watching to see if they fix the deluxe skin and next time I'll wait a couple months before buying a deluxe skin again to see if I like the final product, since what they put out obviously cant be trusted to be one.
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26 minutes ago, BlizzardRage said:
Though that seems a viable option. Would have appreciated greatly, if people were offered a choice to choose either of the two versions in game, ultimately satisfying both the sides. And as for the ones on forum voicing from both sides, it would be nice if DE could offer us a reason as in why these changes were triggered nor reverted to quench our curiosity.
I completely agree I tried to fight for something and lost. I will just take my refund and maybe down the line something will happen. I think a gloss metallic or matte showed be implemented tho.
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This is a statement I received from a moderator. I dont know if I am allowed to put name so I'll leave that out just in case.
"Hello,
I've received a response and its not good news I'm afraid.
I've been told that it is unlikely to change in the near future however like everything, they may review in the future based on constructive and respectful feedback given on the change.
If you are unhappy with this, you can request a refund via support."
still very disappointing after the rollercoaster today, but at least they will be giving refunds.
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Thank you for clearing this up.
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@NightmareT12 This is what we were talking about btw.
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Why did the petition get removed? We were told to make a post here with any issues on the Wukong Deluxe Skin and that is what we are doing. I would appreciate a message explaining this and why you keep trying to silence us on this issue.
I'm going to try again this isn't about the skin as much as it is about the devs changing a product after the purchase was made to serve the people who had a choice to preview and not buy it. This decision only hurt the people who bought it for the gloss.
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14 minutes ago, NightmareT12 said:
@Surica-11 I've complained quite a few times for something similar (anyone here remember Harka Frost?) in Hotfix threads and my posts haven't been deleted. Make sure you always try to be respectful when writing, which I'm the first one to not always be when I'm disappointed.
Just stating it because in a heat moment it's something that can happen and that's when it gets deleted, so you gotta be extra careful in those situations.
I read it and it was respectful basically just give up votes to petition change back and quoting the people who posted on the thread they didnt like it. The devs deleted it and said it shouldn't be posted on that thread essentially and that's why it was deleted instead it should go here, which is why I made this thread.
Although, I don't agree with what they did since it is a player issue with the hotfix they performed.
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35 minutes ago, Surica-11 said:
Thank you for creating this.
I can't even believe that players wanted that to happen, after all the negative feedback I've read and heard so far. They're all disappointed and mad that it's gone now.
That's also exactly what we're on about; buying something for them only to change it afterwards or remove something on it.
I read that a lot of people only bought it because it was sparkling, me including. Some even bought it with their real money and not from plat which they got from trading prime parts which they don't need. In my opinion, it's more than unfair to change it.
Also deleting posts in a Hotfix thread, regarding Wukong's changes, is very f-ing disrespectful. I didn't start it, I only wrote my opinion and more than 20 people upvoted my post which was the petition to change him back or give us the choice to get our money/plat back and apparently DE didn't like that and deleted that comment as well as my following comments. I feel picked on and very disrespected. That's why the whole "Players against DE" thing now.
I completely agree I bought plat with my real money and got that skin for the gloss sparkles.
My refund requests are still open so I'm hoping its cause I said either change it back or give me a refund and the community is making them consider changing it back, but I doubt it and it's probably just slow for them to respond.
After all the positive I have heard about the DE its disappointing to see them do that.
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12 minutes ago, Vespilan said:
It surely was not a bait-and-switch.
The skin got released, people complained about it being all glossy because this weird material is really hard to use /make look good for most people, DE changed the material. This is literally what a vocal part of the players asked for. There was no malicious intend.The thing is the people who didnt like it had a choice when they saw it in skin section under warframe where as they removed the choice from the ones who did like it and bought it for that reason. It may not be with malicious intent, but it is definitely not right for a product to be changed like that. If this had no way to be shown on wukong before being purchased that would be one thing, but you could literally put it on your wukong in game and choose to purchase it or not.
Edit: Also, I have put in a request for a refund I know that is possible, but you have to acknowledge they removed our choice just to sell to a few others who had one and still do. That's the messed up thing.
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2 minutes ago, Vespilan said:
Here's a before/after just for comparissons sake btw.
The change to his skin was very welcome to me, personally, since I disliked the wet-stone like material that his skin had before. Less sparkles do the skin good and it shouldn't have been that sparkly from the beginning, at least it wasn't advertised to us as such in the Devstreams.
What they could have kept though is the transparancy of the glass in his "hair" region, but it's not so drastic that I would want them to revert the changes.
TL;DR This skin is better now than before imo.That's fine but you could see a preview and chose not to buy it before in skin section under warframe, but the ones that saw it liked the look and bought it are the ones getting screwed cause now it is not what they paid for. It's not only about which looks better it's the bait and switch to the people who paid platinum for a look that was changed after purchase.
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1 minute ago, (PS4)SergeiTheBarb said:
TL;DR
is this a "barbie-dresser" issue?
I prefer an issue with a purchase made that was changed after without consideration. If people didnt like the sparkles they didnt have to buy the skin. To change a skin purchased because people didnt like the sparkles is an issue since it affects the people who bought it cause they liked how it looked at the time. This is now a supplier consumer issue where the suppliers is wrong.
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2 hours ago, (PS4)Hikuro-93 said:
It's a battle of players against players, not players against DE.
My thought is the people who liked it before weren't as vocal cause they liked it, but if we can show the DE's more people liked it before than the ones who complained before then it may get reverted. That's what I meant with what I said and in that case we need to speak up.
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Just wanted to create this for us to show the dev's how many want it reverted, or at least a choice for it in game.
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Reverse the helmet for the love of god or give me my plat back!!!! This is not what I paid for.
Wukong Deluxe
in Art, Animation, & UI
Posted
I'm legit personally mailing support people the link to this forum. Guess I'll be seeing you guys on a different account soon. I'm just not ok with this buisness practice and I think a DE needs to address the issues.