...Serafim...
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Отсуствовал в игре пол года по причине бана и причине того что я не мог войти под своим аккаунтов на страницу технической поддержки. Как итог спустя пол года получилось войти и даже написал тикет но ответа не получил. Прошло 5 дней и я не знаю сколько ещё ждать. Знаете ли вы сколько придётся ждать ответа от техподдержки? Заранее благодарю за прочтение!
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Blocking due to negative balance.
...Serafim... replied to ...Serafim...'s question in Players helping Players
When I try to "Sign in" or "Submit a request", my link changes, but it does not redirect anywhere (it leaves it on the main screen). I tried it in another browser and on my phone, but the result is the same. -
Blocking due to negative balance.
...Serafim... replied to ...Serafim...'s question in Players helping Players
3. I will also ask you to note that the official website of technical support does not ship or authorization does not take place. -
Good afternoon! I am writing to you about the sudden negative balance of platinum. The story of this incident is as follows: About 10 days ago, a member of the clan sent me 4 gifts. For 10 days they were listed on my account. Today I went to the official website and found a negative balance. Because of the negative balance, I am blocked in the game. For what reason platinum was withdrawn from my balance for the gifts I sent, I do not know. 1. I would like to know the reason for blocking. 2. Of course I want to take it off. If this is an error, I would ask you to cancel the current platinum balance. 3. I will also ask you to note that the official website of technical support does not ship or authorization does not take place. Thank you for taking the time to read!
