(PSN)Voidmaker_Hiro

So I’m currently experiencing a gaming issue on mobile where the game will constantly crash regardless of what I do. I have uninstalled -reinstalled, signed into a new an account and I also changed the hertz/ network I was on so I wouldn’t be in servers with heavy amount of people in them. I have spent a lot of money on the game so I tend to continue playing but how do I go about actually fixing my issue?