Scared to quit out on game due to loot

[(PSN)xAi-Usagix]

Hello everyone. 

Currently, I have my game left running while I am trying to hold onto some loot that I acquired. A wolf sledge blueprint and the Saturn Six Mask from the upgraded wolf fight.

However, when I pressed check mission progress while capturing a target, the menu disappeared but the game was still frozen. The back button however is still on the screen, same for the cursor. The menu is acting like it is still up, with the daily challenge still active.

 

Currently, I tried escaping to profiles and linkings since chat is still active but now I am stuck in my profile with the cursor still treating the game being in a pause menu.

Is there anyway I can leave the game to fix it without my loot disappearing due to something out of my control? 

[Horonelius]

Send in a ticket.

[ace1868]

16 minutes ago, Horonelius said:

Send in a ticket.

This is what you should do, I’d suggest taking a few screenshots to support your claim as well. 

[(PSN)xAi-Usagix]

1 minute ago, ace1868 said:

This is what you should do, I’d suggest taking a few screenshots to support your claim as well. 

Sadly, I cannot screenshot the loot or disappearing menu. All I have is the stuck profile.

[ace1868]

That shouldn’t be a problem, just submit a ticket and give as much details as you can. Be patient and wait for them to reply, don’t send more than 1 ticket as it prolong the process. 

 

[(PSN)xAi-Usagix]

Alright, just that I submitted my ticket 12 hours ago and left my ps4 running that whole time.

[(XBOX)Oussii]

5 hours ago, (PS4)TheDarkArchivist said:

Hello everyone. 

Currently, I have my game left running while I am trying to hold onto some loot that I acquired. A wolf sledge blueprint and the Saturn Six Mask from the upgraded wolf fight.

However, when I pressed check mission progress while capturing a target, the menu disappeared but the game was still frozen. The back button however is still on the screen, same for the cursor. The menu is acting like it is still up, with the daily challenge still active.

 

Currently, I tried escaping to profiles and linkings since chat is still active but now I am stuck in my profile with the cursor still treating the game being in a pause menu.

Is there anyway I can leave the game to fix it without my loot disappearing due to something out of my control? 

some of the items you collected within the mission won't show until you extract and finish the mission

Edited April 12, 2019 by (XB1)Oussii

[(PSN)xAi-Usagix]

2 hours ago, (XB1)Oussii said:

some of the items you collected within the mission won't show until you extract and finish the mission

Great, since I am still waiting for support.

Gah! If my only I didn't have to refarm him again to get his drops.

 

Also the game did show what I picked up, it was showing mission progress that broke my menu.

Edited April 12, 2019 by (PS4)TheDarkArchivist