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Unable to stay with teams


CryptidApyr
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For about a month or two now, I have been almost completely unable to stay with teams in matchmaking. If I'm made host, I watch groups of people get dropped from my team, and I can't stay connected to other people. I usually drop while loading into places, or before or after missions. I've dropped mid mission at least twice, while all other disconnects have been well over what I can count on both hands. It's honestly been making me debate on a hiatus after I finish leveling with a couple syndicates. I've run the network checker in-game, verified files with the launcher and Steam, and have tried numerous port settings. I even tried turning off cross platform for a day to see if it would fix anything. Upping my ping limit helped me stay connected longer, but not by much (this is with both me playing at "no limit", and even my team being set at "no limit"). I'm honestly at a loss, especially since this game gives a lot of bonus for being with other players. I'd love to know if anyone has any suggestions, or if DE might know what could be happening. I really like this game, but not being able to do stuff with the community is beginning to get to me. I know this has happened to others, but I've never seen a post with a proper solution.

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On 2024-01-07 at 4:35 PM, CryptidApyr said:

Upping my ping limit helped me stay connected longer, but not by much (this is with both me playing at "no limit", and even my team being set at "no limit").

This only controls what squads are eligible at start of matchmaking - every session has a 7.5s network timeout in the mission itself, separate from this limit.

On 2024-01-07 at 4:35 PM, CryptidApyr said:

I've never seen a post with a proper solution.

Unfortunately it varies per person and is on a case by case basis - there's no "one solution" for this, and you'd need to do network diagnostics to figure out what is causing the disconnects (network hardware closing port suddenly, intermittent disconnects, etc.) and go from there. I usually recommend people either try to use a VPN (like Cloudflare WARP) as a test or, if they're able, a different network entirely to see if the issue persists there too. If not, it's isolated to that one network, and could be anything from a faulty modem or router to weird network pathing on the ISP's backend.

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I've been experiencing the same thing. Host migrations between the 32nd minute and 42 minute of any game, EVERY game, when i play with clanmates from other regions. With a 100% consistency I'll migrate and be put in a solo session. If i host, all three squadmates will host migrate instead. Support is not responsive. Ping set to no limit. This does not occur when I play matchmaking with random people.

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  • 5 weeks later...

I went through my EE log after a recent session with a friend. I saw this and thought maybe it might have something to do with it. What's weird is I never disconnected the lobby, and neither did he. He was in the Star Chart.

 image.png?ex=65dc7505&is=65ca0005&hm=225

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3 hours ago, CryptidApyr said:

This seems like it's more related.

Did you try any of my suggestions? It's definitely timing you out from the host, probably due to some NAT traversal shenanigans or aggressively conservative network equipment closing port traffic when it's not in constant use (like what happens in missions). DE sometimes uses server relays to help in these situations (acting as a proxy for client to host connections) but I'm unsure what criteria specifically triggers that.

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4 hours ago, Naroxas44 said:

Did you try any of my suggestions? It's definitely timing you out from the host, probably due to some NAT traversal shenanigans or aggressively conservative network equipment closing port traffic when it's not in constant use (like what happens in missions). DE sometimes uses server relays to help in these situations (acting as a proxy for client to host connections) but I'm unsure what criteria specifically triggers that.

I have tried the stuff you suggested. Sorry for not getting back to you on that. I tried out Proton VPN, and it didn't entirely help. Using a VPN actually made my NAT strict, which I'm not entirely sure if that's supposed to happen. I know little about VPNs. The weird thing is there was nothing leading up to the time out, it just seems to happen out of nowhere in the EE log. I've been trying to see if the person who owns our router/modem if they can check ports and stuff or wanted to see if they'd let me do it, but to no avail. I'm thinking all the issues at this point are just our router.

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