Lyphs2k Posted April 17, 2013 Share Posted April 17, 2013 Dear Warframe, I've encountered a bug, after 10-15min of playing the game freezes and the screen become black and i can't do anything except rebooting my computer. If someone could help me, I would be grateful. Sincerely, Lyph. Link to comment Share on other sites More sharing options...
[DE]Linkski Posted April 18, 2013 Share Posted April 18, 2013 Hi Lyphs2k, do you still hear Warframe's sounds coming from your speakers after your screen has gone black? Also, is there any chance you could submit a support ticket with a copy of your DxDiag and EE.log immediately after you have had this issue occur? Your EE.log can be found at the following location: %LOCALAPPDATA%\Warframe To retrieve your dxdiag simply follow these steps: 1. Hold down Win + R 2. Type "dxdiag" and click "OK" 3. Click "Save all Information..." and save the text file to a location of your choice Once you have your log / dxdiag then please submit a ticket to http://support.warframe.com/ Hopefully we can track down what is happening and remedy the situation as quickly as possible. Link to comment Share on other sites More sharing options...
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