Unkown Account.

[WhiteFeathers]

Sorry, I wasn't sure where to post this. 

I've tried to relog into Waframe, 18H40, UTC/GMT -4 hours, after a few hours of inactivity. 
When I came to enter my password : ''Login Failed, Check your info.'' even though I've entered the right password.

I tried to do ''Forgot Password'' option, open my mail, clicked on the link and entered a new password. 
A red warning showed up written ''unknown account'' on it. 

 

I need assistance :( 

Edited March 30, 2015 by WhiteFeathers

[MonsterBunnie]

If you tried it few mins earlier, it was hotfix so you wasn`t able to log in .

[WhiteFeathers]

Nvm.. happened to login at the same moment of an update... 

[TxVirus]

I currently have this issue, and it's ongoing for me.

[Ninja]

If you forget your pass how you can login to the forum & make a post ? :o

Anyway ,,, the best Win-win solution is  contact the support.

 

Dont worry ,,, WF support will help you until your problem is Solve :D

[TxVirus]

If you forget your pass how you can login to the forum & make a post ? :o

Anyway ,,, the best Win-win solution is  contact the support.

 

Dont worry ,,, WF support will help you until your problem is Solve :D

Can't log on to get support with "Unknown account" ;/

[TxVirus]

Can't log on to get support with "Unknown account" ;/

Fixed. Thanks.

[MonsterBunnie]

Yay I was right :3. Yw tenno mates <3

[Kalkura]

I'm having this problem right now. There was no update. It just kept giving me an error when i type din my PW so i tried resetting it. Web browser froze so i closed and reopened. Typed in a new PW and an "illegal" error came up. I can't contact CS.

[BreadCutter]

I have a similar problem because I am still unable to log in to Warframe or Support. Should I just wait?

[LastRequiem]

Seems like the website and game servers are down. Oddly we can get into the forums. Idk. But im getting it too. Possible DDoS? lol

[ThePapster]

Wonder when this will be fixed? 

[Zarash]

I log in to enter my password, it is the correct password.. It says login failed, check your info. I go to change the password, and I end up getting the "Unknown account" error.