[DE]Megan Posted September 21, 2015 Share Posted September 21, 2015 (edited) Purchases issues have been resolved!! Please relog in order to receive your lingering purchases. If your purchases do not appear, please contact our Support team after reloging: http://support.warframe.com/ Thanks for your patience! ------- 09/22/15 Purchasing Issues: As of this morning Microsoft is still experiencing purchasing issues on their end. We thank you for your continued patience as we await a resolution. You can check the current status here: http://xbox.com/status -------- Xbox One Tenno, Microsoft is currently experiencing purchasing and content usage problems. Our team is monitoring to ensure that purchases will be fulfilled once the issue has been resolved by Microsoft. You can check the current status here: http://xbox.com/status Thanks for your patience! Edited September 22, 2015 by [DE]Megan issues resolved Link to comment Share on other sites More sharing options...
(XBOX)No x Regrets Posted September 21, 2015 Share Posted September 21, 2015 Does that include promo codes? I redeemed one and nothing happened Link to comment Share on other sites More sharing options...
(XBOX)aR R4ZOR Posted September 21, 2015 Share Posted September 21, 2015 im sorry but i bought some platinum and only 75 went to my account i want to know when am i going to get the rest and yes its been 48 hours i want answers fast.. because my money is gone and i dont see no platinum in my account it was 25 dollars worth of platinum... Link to comment Share on other sites More sharing options...
(XBOX)I Am Silent6168 Posted September 21, 2015 Share Posted September 21, 2015 Yeah, i bought a 75 plat, it took my money, but i didnt get my plat. I hope its fixed soon. Link to comment Share on other sites More sharing options...
(XBOX)Skode Posted September 21, 2015 Share Posted September 21, 2015 Is this related to yesterday's problem as well where practically anyone who bought plat for the game were charged for it but never received it? I sent a ticket but ideally the issue will be resolved soon. Link to comment Share on other sites More sharing options...
(XBOX)BNR32GODZLA Posted September 21, 2015 Share Posted September 21, 2015 I'd like to get the Frost Prime System I bought through trade back. FYI don't rush anything you might start having items disappear like my Frost pime piece did when I rushed it yesterday. Link to comment Share on other sites More sharing options...
[DE]Megan Posted September 21, 2015 Author Share Posted September 21, 2015 As of right now Microsoft is still having purchasing issues on their end. Thank you for all your patience; hopefully this can be resolved soon! Link to comment Share on other sites More sharing options...
(XBOX)imawesome124 Posted September 21, 2015 Share Posted September 21, 2015 I just bought some platuim and it toke my money but i didnt get my platuim. So i am wondering when am i going to get my platuim. Link to comment Share on other sites More sharing options...
(XBOX)JACK BURT0N LSG Posted September 21, 2015 Share Posted September 21, 2015 This is a problem with Xbox Live, NOT with warframe. Calm down peoples. Link to comment Share on other sites More sharing options...
(XBOX)Scully51xx Posted September 22, 2015 Share Posted September 22, 2015 (edited) I bought 1000plat for £27:99 but didnt receive plat XBox sent an email saying iwas bein refunded but takes up to 72hrs which means the discount will be finished I bought them on sun appro 01:30hrs(UK time)which was intime for offer.....Have I now lost out because of this problem?? Its bad enuf I keep havin items vanish from my inventory (Ive had to buy ember prime systems twice and theyve both gone!!!so gonna have to try and get it for a third time )but now I dont have hardly any plat at all ....maybe its time to sort this out PLEASE.... :"( THANK YOU Edited September 22, 2015 by (XB1)Scully51xx Link to comment Share on other sites More sharing options...
(XBOX)Wolverine441970 Posted September 22, 2015 Share Posted September 22, 2015 To whom it may concern this afternoon i got some platinum and got the twin blades set paid for them never receive anything so who do i talk to so i can either get the twin blades or my plat Link to comment Share on other sites More sharing options...
(XBOX)TANGE69 Posted September 22, 2015 Share Posted September 22, 2015 No only happen my plat, I lost 3 arcane guardian from my inventory & missing Retrive mods for my Chesa kubrow. I wish DE create log for every Teno so you can track your own plat, mods & inventory item.... etc Link to comment Share on other sites More sharing options...
(XBOX)badboyguner Posted September 22, 2015 Share Posted September 22, 2015 Dont trade with people i did i got 150 plat for tempo royale and i went back to my ship it said 150 went to ruch something for 35 plat but it said i had no plat but it was saying i had 150 Link to comment Share on other sites More sharing options...
[DE]Megan Posted September 22, 2015 Author Share Posted September 22, 2015 09/22/15 Purchasing Issues: As of this morning Microsoft is still experiencing purchasing issues on their end. We thank you for your continued patience as we await a resolution. You can check the current status here: http://xbox.com/status Quoting for exposure. We're continuing to monitor purchases to ensure they will be fulfilled once the issue is resolved. Link to comment Share on other sites More sharing options...
[DE]Megan Posted September 22, 2015 Author Share Posted September 22, 2015 Purchases issues have been resolved!! Please relog in order to receive your lingering purchases. If your purchases do not appear, please contact our Support team after reloging: http://support.warframe.com/ Thanks for your patience! Link to comment Share on other sites More sharing options...
(XBOX)ShakaZulu1975 Posted September 22, 2015 Share Posted September 22, 2015 As of right now Microsoft is still having purchasing issues on their end. Thank you for all your patience; hopefully this can be resolved soon! I purchase plat on saturday and know its tueday but still no plat. I have been talking to Microsoft since saturday and said DE the developers are the reason i haven't recieve my plat yet Link to comment Share on other sites More sharing options...
(XBOX)GHOST42811 Posted September 22, 2015 Share Posted September 22, 2015 So i did everything like i was suppose to and i still have not gotten my ash prime access pack and my 1000 plat. It does still say i own the ash prime access pack but does not show up. This very upsetting! Link to comment Share on other sites More sharing options...
(XBOX)IronMatt23 Posted September 22, 2015 Share Posted September 22, 2015 Still an issue for me. Bought prisma hatchets and didn't receive them. Link to comment Share on other sites More sharing options...
(XBOX)N3RO206 Posted September 22, 2015 Share Posted September 22, 2015 i submitted a report. i still havent recieved my plat i tried to buy the other day and my acct has been charged. i contacted microscoft and tehy said that i had to contact u guys to have u manually credit it to my warframe acct. when can i expect it to be on there? Link to comment Share on other sites More sharing options...
(XBOX)Starsunder Posted September 22, 2015 Share Posted September 22, 2015 Reopened my support ticket as well, my issue is also still unresolved. Link to comment Share on other sites More sharing options...
(XBOX)Callsign Falcon Posted September 23, 2015 Share Posted September 23, 2015 uh wuts relog how do i do Link to comment Share on other sites More sharing options...
(XBOX)Dva Hana Song Posted September 23, 2015 Share Posted September 23, 2015 (edited) ... Edited September 23, 2015 by (XB1)Seolnyeo Link to comment Share on other sites More sharing options...
(XBOX)Dva Hana Song Posted September 23, 2015 Share Posted September 23, 2015 Don't buy platinum from warframe anymore. They scam your money and deny the fact you bought anything. You won't ever get your money back or your platinum. Link to comment Share on other sites More sharing options...
(XBOX)IGC FearTheFlea Posted September 23, 2015 Share Posted September 23, 2015 bought 370 never got them Link to comment Share on other sites More sharing options...
(XBOX)Bacon and Greg Posted September 23, 2015 Share Posted September 23, 2015 bought mine on the 20th and still not been credited with it, got the microsoft and paypal receipts. Will check again in the morning for it to be added as i understand there could be alot to process. Link to comment Share on other sites More sharing options...
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