I am trying to buy some platinum for in-game use via a Gamestop Gift Card I recently purchased. Last night I was able to get a 20% discount from the login system and I attempted to redeem the card for paying platinum. I have encountered a problem that I cannot seem to figure out. Since I have purchased a $20 (USD) GameStop card with a 20% discount still active, I tried to get the 370 platinum purchase option for $15.00 as it was marked down from $19.00 because of the discount. I entered the card information and clicked the "Check Balance" option but I encountered an error code: 1017, saying that my balance was too low. When I saw this, I tried the platinum purchase for 170 platinum for $7.99 being marked down from $9.99 with discount. After I entered the information and click "Check Balance", it seemed to work this time. I took a look at the payment summary and saw that the platinum purchase price of $7.99 (USD) was being totaled up as $14.70 with $6.71 left over. Can someone please explain this to me as I am not going to use my giftcard until I get more information about this situation.
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UmbraFalcon
Hello
I am trying to buy some platinum for in-game use via a Gamestop Gift Card I recently purchased. Last night I was able to get a 20% discount from the login system and I attempted to redeem the card for paying platinum. I have encountered a problem that I cannot seem to figure out. Since I have purchased a $20 (USD) GameStop card with a 20% discount still active, I tried to get the 370 platinum purchase option for $15.00 as it was marked down from $19.00 because of the discount. I entered the card information and clicked the "Check Balance" option but I encountered an error code: 1017, saying that my balance was too low. When I saw this, I tried the platinum purchase for 170 platinum for $7.99 being marked down from $9.99 with discount. After I entered the information and click "Check Balance", it seemed to work this time. I took a look at the payment summary and saw that the platinum purchase price of $7.99 (USD) was being totaled up as $14.70 with $6.71 left over. Can someone please explain this to me as I am not going to use my giftcard until I get more information about this situation.
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