Clan logo not displaying correctly on preview?

[(XBOX)Sacrfishal Lamb]

Can anyone familiar with clan logos help me out? I've created my clan logo, 128x128, transparent background (checkers in PS), but when I upload it and preview, the background is solid gray (on excaliber's shoulder). Is this normal or did I do something wrong/ is something wrong with my png file?

[Buff00n]

No, that's not normal.  The preview lies about how bright it shows up in game, but in my experience it displays transparency correctly.  You can open your .png file with a browser to triple-check, but it sounds like you're doing something wrong when exporting from PS.

[(XBOX)Sacrfishal Lamb]

Thanks, think I figured it out, there is a transparency lock in the layer panel, clicked it, now it looks correct.

 

So how does the preview lie about the brightness? Too much glare or very dim? What are you guys doing to compensate?

Edited July 23, 2016 by (XB1)Sacrfishal Lamb

[Buff00n]

3 hours ago, (XB1)Sacrfishal Lamb said:

So how does the preview lie about the brightness? Too much glare or very dim? What are you guys doing to compensate?

If you get the Clan Logo Regalia for your shoulder then it show up in game much brighter than you expect.  For mine I got my logo the way I wanted it a full brightness, and then added a dim filter to about 190/255.