Peaky_B Posted January 17, 2017 Share Posted January 17, 2017 Hey guys, I submitted a ticket to get a few things adjusted on my account a little over 2 weeks and the status is still open. Does it normally take this long to hear back from anyone? Thanks Link to comment Share on other sites More sharing options...
NovusNova Posted January 17, 2017 Share Posted January 17, 2017 Yep, usually depends on what the ticket is about and when it was sent it (e.g. just after a major update or a few days before). Personally never had a ticket go beyond 2 weeks without a "human" support response. Link to comment Share on other sites More sharing options...
_DapperDanMan_ Posted January 17, 2017 Share Posted January 17, 2017 Yea, it normal, which is one of the main reasons players don't even bother. Link to comment Share on other sites More sharing options...
Peaky_B Posted January 17, 2017 Author Share Posted January 17, 2017 Ah okay. Thanks, I wanted to make sure before I created another. I need my email switched since that email was hacked a few weeks ago. Thankfully I had google remember my password log in. Link to comment Share on other sites More sharing options...
_DapperDanMan_ Posted January 17, 2017 Share Posted January 17, 2017 My personal favorite is when you send in your ticket and don't respond for 2 weeks then they email you baick saying "you posted a weapon bug report under bugs, this is incorrect, redirect your ticket" Which I have gotten MANY times. I don't bother with them anymore. Link to comment Share on other sites More sharing options...
Zeyez Posted January 17, 2017 Share Posted January 17, 2017 (edited) in my case, i'm trying to receive the refund from Daedalus solstice armor, that i bought twice (isolated and on Solstice pack) almost 2 weeks now Edited January 17, 2017 by Zeyez Link to comment Share on other sites More sharing options...
-OMS-Spriggan.EX Posted January 17, 2017 Share Posted January 17, 2017 I do not bother with tickets since i know that i can´t count a lot with the team being effective. So i only plays new content for a few days and quit, not worthy my time. Link to comment Share on other sites More sharing options...
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