paleneutron Posted March 19, 2017 Share Posted March 19, 2017 I have just lost several prime items including [ember prime blutprint] in an endless mission after host migration(I can not get into the proesss after that) I heard that DE will send the lost items to my inbox. However, after relogin no messages from DE. Where should I contact DE to find the lost item? Link to comment Share on other sites More sharing options...
0 NovusNova Posted March 19, 2017 Share Posted March 19, 2017 You can contact Support here: http://support.warframe.com/ Please be aware that you will likely need to provide screenshots, EE.log, name's of squad mates, when the mission occurred etc. Link to comment Share on other sites More sharing options...
0 (XBOX)Tanta Cinta Posted March 19, 2017 Share Posted March 19, 2017 The inbox message only occurs once. After that, whatever is lost gets lost. Link to comment Share on other sites More sharing options...
0 paleneutron Posted March 20, 2017 Author Share Posted March 20, 2017 20 hours ago, (Xbox One)OTF SERENiTY said: The inbox message only occurs once. After that, whatever is lost gets lost. what dose 'once' mean? Every account has only one chance to get the lost items? Link to comment Share on other sites More sharing options...
0 (PSN)CoolD2108 Posted March 20, 2017 Share Posted March 20, 2017 3 hours ago, paleneutron said: what dose 'once' mean? Every account has only one chance to get the lost items? Na rather if it doesn't show then it doesn't work. The mechanic is still kinda sensible and only really reacts to disconnects. That you didn't get it means that it was counted as abort. You can try contacting the support but theres no guarantee. Link to comment Share on other sites More sharing options...
0 SoldadoVzla Posted March 20, 2017 Share Posted March 20, 2017 23 hours ago, NovusNova said: You can contact Support here: http://support.warframe.com/ Please be aware that you will likely need to provide screenshots, EE.log, name's of squad mates, when the mission occurred etc. On 19/3/2017 at 10:17 AM, paleneutron said: I have just lost several prime items including [ember prime blutprint] in an endless mission after host migration(I can not get into the proesss after that) I heard that DE will send the lost items to my inbox. However, after relogin no messages from DE. Where should I contact DE to find the lost item? Most of the time no messages arrive in your inbox and appear directly in your inventory, try to check directly your inventory of items prime Link to comment Share on other sites More sharing options...
0 paleneutron Posted March 21, 2017 Author Share Posted March 21, 2017 13 hours ago, SoldadoVzla said: Most of the time no messages arrive in your inbox and appear directly in your inventory, try to check directly your inventory of items prime I have checked my inventory, nothing is there while my relics used in that game are gone. Link to comment Share on other sites More sharing options...
0 SoldadoVzla Posted March 21, 2017 Share Posted March 21, 2017 7 hours ago, paleneutron said: I have checked my inventory, nothing is there while my relics used in that game are gone. Support is the only way Neo http://support.warframe.com/ "Please be aware that you will likely need to provide screenshots, EE.log, name's of squad mates, when the mission occurred etc." Link to comment Share on other sites More sharing options...
0 paleneutron Posted March 22, 2017 Author Share Posted March 22, 2017 On 3/21/2017 at 11:15 PM, SoldadoVzla said: Support is the only way Neo http://support.warframe.com/ "Please be aware that you will likely need to provide screenshots, EE.log, name's of squad mates, when the mission occurred etc." Thanks! I have got my lost blueprint via support. DE said: *Removed (1) Latron Prime Barrel and added (1) Ember Prime Blueprint for your mission run last 2017-03-19 14:29:31 UTC Link to comment Share on other sites More sharing options...
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paleneutron
I have just lost several prime items including [ember prime blutprint] in an endless mission after host migration(I can not get into the proesss after that)
I heard that DE will send the lost items to my inbox.
However, after relogin no messages from DE.
Where should I contact DE to find the lost item?
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