Jump to content
Koumei & the Five Fates: Share Bug Reports and Feedback Here! ×
  • 0

Activation problem


Polygrim
 Share

Question

I cant activate my old account,i got an activation email at 5 april 2015,now when i click the link,nothing happends and when i try to change my password, it says "please activate your account"

Please help,i really need this account

Link to comment
Share on other sites

4 answers to this question

Recommended Posts

  • 0

Why do you need to access your old unactivated account? (If you never used the account, you may be better off just making a new one?)

And why didn't you activate it back in 2015?

 

You could probably Contact Support with a support ticket, but there's a chance that the old account may have been deleted from the database if you haven't used it for a year or more, per the Terms of Use Agreement:

Your Account may be deactivated if you do not use your Account within twelve months after the date that it was created or for any continuous period of twelve months after creation.

 

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...