Steam items not showing?

[VanillaFrost]

Im not sure where to post this, my thinking is that it is some sort of bug. I recently bought things on the steam market, for example the "Rubedo Plated Rhino Skin and Helmet". However I do not see these items in my warframe inventory, and I do not see the option in my account to enable steam items. Am I doing something wrong? 

[krc473]

Just now, VanillaFrost said:

However I do not see these items in my warframe inventory, and I do not see the option in my account to enable steam items

1. Are you using Steam or standalone?
2. Have you enabled the feature in your account settings (under account management on the site)?

[VanillaFrost]

17 minutes ago, krc473 said:

1. Are you using Steam or standalone?
2. Have you enabled the feature in your account settings (under account management on the site)?

1. I am using Steam to launch Warframe.

2. I don't see the option to enable the feature, which I assume would be right around twitch sync and two-factor authentication.

Maybe im missing it 

[krc473]

13 minutes ago, VanillaFrost said:

1. I am using Steam to launch Warframe.

You should gain access to it upon reloading the game.

You should also confirm that the item is in your steam inventory.

[VanillaFrost]

35 minutes ago, krc473 said:

You should gain access to it upon reloading the game.

You should also confirm that the item is in your steam inventory.

Nothing pops up when I reload the game, will this take time? I've been having this issue for quite some time.

I can verify the two items in my steam inventory:

"Rubedo Plated Rhino Skin and Helmet"

"Phased Asa Syandana"

Also seen here: http://steamcommunity.com/id/QuestionableStephen/inventory/

 

I appreciate the patience.

[krc473]

26 minutes ago, VanillaFrost said:

Nothing pops up when I reload the game, will this take time?

It should be basically instant. Do you use the same Email for both Warframe and Steam? 

 

Your best bet is probably support (they will take a while to reply)

https://digitalextremes.zendesk.com/hc/en-us

[VanillaFrost]

7 minutes ago, krc473 said:

Do you use the same Email for both Warframe and Steam? 

Your best bet is probably support (they will take a while to reply)

I do use the same email for both steam and warframe.

Does a while mean a couple days or a couple weeks? I imagine they get a lot of traffic.

[krc473]

Just now, VanillaFrost said:

Does a while mean a couple days or a couple weeks?

Its just recently gone weekend for them. So, at least two days.

It usually takes a 2 - 4 weeks. 

You could try messaging steam support too - I do not know if it would help or not.

[VanillaFrost]

2 minutes ago, krc473 said:

Its just recently gone weekend for them. So, at least two days.

It usually takes a 2 - 4 weeks. 

You could try messaging steam support too - I do not know if it would help or not.

Thanks for the help, ill try both.

Do you think uninstalling WF and reinstalling it would give me the pop up again?

Edited December 16, 2017 by VanillaFrost
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[krc473]

5 minutes ago, VanillaFrost said:

Do you think uninstalling WF and reinstalling it would give me the pop up again?

I am not sure what pop-up you mean.

You could certainly try verifying the download cache and see if that fixes it.