Swarovsky Posted September 6, 2013 Share Posted September 6, 2013 (edited) i have 2 days trying to buy plat, with 2 different credit cards [all information good provided by the bank and everything] and still not working. my discount -50% ended today and i wasnt able to buy the plat, now i want to buy a founder pack and nothing too? wtf wrong with the page? am i block or something? i cant even join ultimate pay account nothing... Whats wrong......i call the bank already and they dont see attemps or transactions with my sister credit card so?...... anyone helping me with this? DE? you there? Is anyone hving this issue? i try already internet explorer/chrome/safari..... nothing Edited September 6, 2013 by Swarovsky Link to comment Share on other sites More sharing options...
AXCrusnik Posted September 6, 2013 Share Posted September 6, 2013 Create a support ticket. The staff there will be able to help more so than the forums. https://digitalextremes.zendesk.com/requests/new Link to comment Share on other sites More sharing options...
Swarovsky Posted September 6, 2013 Author Share Posted September 6, 2013 Create a support ticket. The staff there will be able to help more so than the forums. https://digitalextremes.zendesk.com/requests/new Ty so much Link to comment Share on other sites More sharing options...
Reaper_1963 Posted September 6, 2013 Share Posted September 6, 2013 Also if you try to make too many purchases or too many purchases are declined the third party site will block you. I had that problem not too long ago when I made multiple $5 purchases. I put in a ticket to the site and they told me not to attempt to purchase anything for a full 48 hours or so. At the conclusion of that things seemed to work fine. Link to comment Share on other sites More sharing options...
Letter13 Posted September 6, 2013 Share Posted September 6, 2013 Also, if you type coherent and legible sentences, you're much more likely to get relevant support. Details, details, details. If you don't provide details (error messages, et cetera) then no one can help you. Link to comment Share on other sites More sharing options...
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