This past Friday, 2FA was enabled on my account, and I still have not received the Fae Path Ephemera. I think this might be because in order to get 2FA enabled, I needed to send a support ticket to change the e-mail on my account, as the one I was using had become inaccessible. DE updated my e-mail and enabled 2FA Friday morning, but now I'm thinking this probably didn't get me the ephemera since 2FA was not enabled the traditional/intended way (or w/e you want to call it), and might not have triggered the system to send the ephemera to my in-game inbox.
Is this a common issue- has anyone else still not received their ephemera after enabling 2FA? Or should I just send a support ticket to see if they can give me one?
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MarshallLee67
This past Friday, 2FA was enabled on my account, and I still have not received the Fae Path Ephemera. I think this might be because in order to get 2FA enabled, I needed to send a support ticket to change the e-mail on my account, as the one I was using had become inaccessible. DE updated my e-mail and enabled 2FA Friday morning, but now I'm thinking this probably didn't get me the ephemera since 2FA was not enabled the traditional/intended way (or w/e you want to call it), and might not have triggered the system to send the ephemera to my in-game inbox.
Is this a common issue- has anyone else still not received their ephemera after enabling 2FA? Or should I just send a support ticket to see if they can give me one?
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