LothricYoungerPrince Posted January 21, 2023 Share Posted January 21, 2023 I did everything I claimed the weapon from the foundry yet I can't find it on arsenal or inventory what's wrong ? https://freeimage.host/i/HcjGeGp Link to comment Share on other sites More sharing options...
Slayer-. Posted January 21, 2023 Share Posted January 21, 2023 Did you though, you claimed it from the email, you need to go the the Foundry and collect it to complete the task, if those two steps were done jump to the below step. Type in the Arsenal search Tenet and it will show all the Sister weapons, it's like the Kuva weapons they are grouped together and not if alphabetical order if you have it set to Name. Link to comment Share on other sites More sharing options...
LothricYoungerPrince Posted January 21, 2023 Author Share Posted January 21, 2023 il y a 18 minutes, Slayer-. a dit : Did you though, you claimed it from the email, you need to go the the Foundry and collect it to complete the task, if those two steps were done jump to the below step. Type in the Arsenal search Tenet and it will show all the Sister weapons, it's like the Kuva weapons they are grouped together and not if alphabetical order if you have it set to Name. I did all that already that's why I'm asking if this is some kind of bug or glitch Link to comment Share on other sites More sharing options...
Slayer-. Posted January 21, 2023 Share Posted January 21, 2023 1 minute ago, LothricYoungerPrince said: I did all that already that's why I'm asking if this is some kind of bug or glitch I'd place a support ticket then if you did the search as well. Go to this link https://digitalextremes.zendesk.com/hc/en-us/requests/new?ticket_form_id=47340 Under Subject* Provide a brief description of your issue, as an example. Missing Weapon From My Arsenal-Inventory Under Description* explain what happened. Under Category* select Missing Equipment or Inventory You may have to login into the helpdesk before seeing the above maybe. Link to comment Share on other sites More sharing options...
Slayer-. Posted January 21, 2023 Share Posted January 21, 2023 To add. Hope you get it sorted out. Also only submit one ticket on this issue, if you submit more than one ticket on the same issue it will mess up previous tickets and DE may even just close them all. It can take a while for DE to get back to you depending on how busy the Staff are so be patient. Link to comment Share on other sites More sharing options...
LothricYoungerPrince Posted January 21, 2023 Author Share Posted January 21, 2023 il y a 19 minutes, Slayer-. a dit : To add. Hope you get it sorted out. Also only submit one ticket on this issue, if you submit more than one ticket on the same issue it will mess up previous tickets and DE may even just close them all. It can take a while for DE to get back to you depending on how busy the Staff are so be patient. Thank you so much Link to comment Share on other sites More sharing options...
(XBOX)Player244024418 Posted January 21, 2023 Share Posted January 21, 2023 9 hours ago, LothricYoungerPrince said: did all that already that's why I'm asking if this is some kind of bug or glitch Which weapon? Check primary and secondary. Or even melee. Usually listed last before the weapons for purchase. Link to comment Share on other sites More sharing options...
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LothricYoungerPrince
I did everything I claimed the weapon from the foundry yet I can't find it on arsenal or inventory what's wrong ?
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