PSA: New End User License Agreement (EULA)

[[DE]Danielle]

Hello Tenno! 

Our End User License Agreement (EULA) has been updated from its last iteration (dated June 27, 2017), and has gone live alongside today’s hotfix. 

For the sake of transparency, the following list outlines what has changed from the previous version. Keep in mind this is a general overview of the changes, please read the updated EULA in full at www.warframe.com/eula. 

What has changed: 

• Added a table of contents, introduction, and defined terms for better reference. 
• Replaced the previous “1. LIMITED USE LICENSE” with “6. License and Use of the Services” to better reflect the license granted to our players.  
• Replaced the previous “2. LICENSE RESTRICTIONS AND LIMITATIONS” with the new section “Player Conduct,” which includes a new set of prohibited or inappropriate player conducts. 
• Added the following new sections to clarify the rights and obligations between us and our players:
  • “9. Virtual Goods and Game Currency,” which addresses legal rights relevant to virtual goods and currencies. 
  • “10. Refunds,” which adds clarity to refund-related scenarios. 
  • “13. Feedback,” which tells how we will use your valuable feedback. 
• Updated the Dispute Resolution section to explain how we will resolve potential disagreements with our users. 
• Added various Addendums for residents of certain territories. Please pay special attention to the relevant Addendum if you are a resident of the EU, UK, Brazil, the US, South Korea, Japan, Morocco, Tunisia, Mexico, Australia, or Canada. 
• Added additional Schedules to clarify issues related to the use of third-party platforms (including App Store, PlayStation, Xbox, and Nintendo). 
• Added a Schedule for our Streaming Policy. This is in addition to our existing Content Policy, and serves as a clear reference for content creators who wish to cover our game. 
   

 What to expect: 

Upon downloading today’s hotfix, you will be prompted to read and accept the new EULA via the launcher before launching Warframe. Please thoroughly read the EULA in its entirety before agreeing to it. 

If you’d like to re-read the updated EULA at any point, it is available here: warframe.com/eula. If you have any questions about the new EULA, you can send your questions to warframe.com/support.

Thank you!