BenJinCh Posted December 30, 2023 Share Posted December 30, 2023 very time i open incubator, it just disappear immediately. And i can not equip my companion in the Arsenal. It shows your current pet must hatch before you can bring another pet. But I cannot open incubator to check that. plz help 2 Link to comment Share on other sites More sharing options...
Siikr Posted January 1 Share Posted January 1 I've just recently found that I'm having the exact same trouble. I'm sure I had a kubrow being incubated prior to cross-platform save on my PC account and I had either forgotten to remove it or it may not have finished incubating. Either way, no matter what platform I use PC or Switch I cannot access the incubator. I immediately went to my PC to see if I could fix my issue, but unfortunately not. All I wanted to do was put armour on my kavat. Link to comment Share on other sites More sharing options...
sidahosa Posted January 1 Share Posted January 1 (edited) I’m having the same exact issue. Also have an issue where I have 2 different platinum for the two accounts. I bought platinum twice from the official website but it didn’t transfer into my game. Tried reaching out, but no one is responding. Edited January 1 by sidahosa Link to comment Share on other sites More sharing options...
IrateSquatch Posted January 2 Share Posted January 2 I also have the same issue. I was playing entirely on a PC account prior to the implementation, and was incubating a kubrow when I set up cross save. I set my Xbox save as the primary for the merge, where I had a kubrow equipped. The kubrow stayed equipped through the merge, and I kept it equipped and it seemed perfectly fine until the incubation finished, at which point I switched to a sentinel companion. Now I cannot equip a pet until I finalize the incubation (including other pets like vulpaphyla or kavats), which cannot be done as the menu simply closes itself as soon as I try to open it. Sentinels seem unaffected by this issue, if that's worth anything. Link to comment Share on other sites More sharing options...
Tetue Posted January 8 Share Posted January 8 En 30/12/2023 a las 13:06, BenJinCh dijo: very time i open incubator, it just disappear immediately. And i can not equip my companion in the Arsenal. It shows your current pet must hatch before you can bring another pet. But I cannot open incubator to check that. plz help same problem here Link to comment Share on other sites More sharing options...
kuraudo1982 Posted January 9 Share Posted January 9 buenos días. Yo juego en nintendo switch y tengo el mismo problema que ustedes, desde que fusione las cuentas de pc, psn y nintendo no puedo abrir la incubadora ni equipar mis mascotas. al intentar equiparlas me salta un mensaje que dice que mi mascota actual tiene que terminar el proceso de incubación antes de poder equipar otra, pero yo no tengo ninguna mascota en proceso de incubación. aparte como he dicho anteriormente, no me deja acceder a ella. Por favor, estudien el bug. Link to comment Share on other sites More sharing options...
H4PMYT Posted January 9 Share Posted January 9 when are the gonna fix this its been 2 weeks i need my cat Link to comment Share on other sites More sharing options...
DarkxXxDrag0n Posted January 9 Share Posted January 9 (edited) 16 minutes ago, H4PMYT said: when are the gonna fix this its been 2 weeks i need my cat Read the hotfix from like 50 minutes ago. Edited January 9 by DarkxXxDrag0n fixed time Link to comment Share on other sites More sharing options...
gustavojogadorpc Posted January 9 Share Posted January 9 When will the hotfix for this come out? I haven't been able to use my companions for almost a month, will they ever fix that??? Link to comment Share on other sites More sharing options...
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